Mvhs Orthopedic Group's Online Review Report Card
Mvhs Orthopedic Group
5.0
Average Star Rating
354
Total Reviews
6
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Review Summary
FaxtonSt Lukes received 97.5% positive feedback, with patients praising the attentive ER staff and caring nurses. However, 2.5% of the feedback was negative, primarily citing long wait times and unprofessional behavior. Overall, the practice offers compassionate care but needs better time management and improved patient communication.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Mvhs Orthopedic Group's Reviews
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better appt booking. waits are too long for service. over an hour past appt time seems the normal I the waiting. room, then another wait once in the exam room
Can't breathe. Don't go to MVHS Pulmonary & Critical Care Group in Utica if you can't breathe with a mask on. 80 yrs old, COPD, 1 1/2 lungs, on oxygen 24/7...can't walk 5' on humid days without stopping to rest and catch her breath. MVHS PULMONARY & CRITICAL CARE at 35 Riverside Dr in Utica REFUSED to see her for a checkup because she would not put a MASK ON. A patient with SEVERE BREATHING PROBLEMS and her lung care specialists insist she wears a mask that RESTRICTS HER BREATHING even more. A very poor human & professional response.
If I could give zero stars, I would. Most unprofessional encounter I've had in years. Waited 3 hours only to find out that my mother (92 years old) could not have an xray because they failed to ask any questions about her physical status during the intake processes, and they did not have a hoyer lift. They should have recommended a portable xray be done at her place of residence. I am almost positive our problem was not unique to them. And when I made the suggestion that they ask people in the future, if they might need any type of accommodations, they didn't seem to understand. We never knew of a portable xray because we don't get them everyday; whereas they administer them every day. New hospital Donors and Patients, Beware!!
because the quality of care you get depends on the shift is working so far I have had 4 ncidents with the staff that should not happen also if a shame when you receive better treatment from a traveling nurse then a st Luke's staff member they need to get better people
St. Luke's emergency room is a nightmare! Unless you just have a runny nose, the wait times for true emergencies are 4+ hours! (if you are lucky) Someone needs to look into this!
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All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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