John GORDON Bortz's Online Review Report Card

Amazing Dr. Highly recommended. The procedure he performed to correct my Ptosis has changed my life.

I have planned to write this review for some time - however never too late to compliment. Dr Bortz was recommended to my husband after we had seen many others doctors who could not provide us with answers. Upon examining my husband Dr Bortz was able to pinpoint his affliction as progressive subnuclear palsy (PSP). Despite the fact that we have since learned he is a “ textbook” case none of the professionals (in the various specialties )we visited for two years were able to make the diagnosis. Thank you Dr Bortz - your keen observation gave us an answer to what is going on and allowed us to stop running around making meaningless appointments. We now know what we are dealing with and although is no cure it gives us understanding and. direction.

Dr. Bortz and his staff are kind, professional and attentive. A kind and welcoming practice which clearly has a lot of patients, due to the high value of care provided. After a scare of a possible infection, Dr. Bortz examined me and expedited my care.I had an issue with my left eye due to serious trauma, in a life threatening accident. I have retinal scaring, and required plastic reconstruction of my orbital floor and rim. Dr. Bortz is the only ophthalmologist I trust with my care.I would recommend anyone to his practice.

Dr. Bortz was absolutely amazing! My daughter was bit by a dog and during this scary experience he was informative, patient, and clearly an expert. He saved her eye and vision through surgery. In the visits to his office after surgery, he was very kind and reassuring with my child. I feel lucky that he was there to help my child in such a time of need.

We arrived at his office promptly . Got treated like trash between the receptionist and the Dr .Don’t know which was worse .wouldn't send my worst enemy to this . Beware he and his receptionist neither is worth the stress.

Professional, a gentleman. Expertise is unquestionable

Dr Bortz was on call at Westchester Medical Center. I was very lucky he was on call. I tore my tear duct and he did emergency surgery on my left eye. He made me a new tear duct and it worked. He said only a 50% chance it would work. Will forever be thankful to Dr Bortz.

Last September my husband was diagnosed with an inward turning lower lid (entropian) of his left eye. His Surgeon scheduled him for corrective surgery. Shortly after the surgery, his condition reappeared causing considerable irritation and swelling. By January both of his eyes were turned inward. Corrective surgery was performed again, without successful results. The surgeon promised to consult with his peers and get back to my husband, which he never did. It took 2 months to get an appointment with another eye surgeon, who declined to operate since the surgery had been performed twice without success. This left my husband in considerable discomfort and pain, disrupting normal vision.Determined to find a solution, my husband called every caregiver we knew to find a champion. Dr. Bortz' name was given to us by by a retinal specialist that we know and respect. My husband saw Dr. Bortz in his office within a few days for a complete history and thorough examination of both eyes. Dr. Bortz also asked for copies of my husband's prior surgical records concerning the entropian surgeries that had been performed. Dr. Bortz agreed to operate again on my husband's eyes, with full disclosure that he would probably have to undo the surgical work done prior, and see what he could do to correct this, with no guarantees. He was so bright, caring, and genuinely interested that my husband readily agreed.After repairing his left eye, Dr. Bortz and my husband were so satisfied and happy with the results, Dr. Bortz went on to do my husband's right eye as well.Dr. Bortz is more than a great surgeon. He is a teacher of excellence instead of volume or speed of outcome. He is a true champion, he has a great sense of humor, and inspires your trust deservedly. My husband is contributing this review with the hope that you learn of Dr. Bortz without going through the disappointment and long discomfort he experienced. He's the best!!Carole Russo for Anthony R. Russo

While he may have skills and experience that serve him well as a surgeon, I found him dismissive, condescending, and decidedly unsympathetic. His questions were curt, almost badgering, and he was not interested in answering mine. Perhaps he's only helpful in cases where the diagnosis is clear and easy, or an expensive operation is needed. I left feeling insulted and hopeless.

After examination I was very confidence regarding the surgery to improve my eyesight. My vision as improved 100% thanks to his expertise.