Montefiore Medical Center Ipa's Online Review Report Card

I called the MD navigation line and I spoke to a very kind, generous and friendly lady Jessica who helped me amazingly in finding a right pediatrician for my child. I can go on and on about her services that how accommodating she was in answering all my questions with patience. I felt like I was talking to a friend. Thanks Jessica for your help. Thanks white plains hospital for having gem employee like Jessica in your team.

worst experience. Rude not caring nada

My husband was admitted for COVID pneumonia. Doctors and staff are excellent. I would highly recommend this hospital. As far as the review for the ER that was posted, 40 minutes to wait to be seen is nothing. In Putnam and Dutchess counties, you have to wait a minimum of 6 hours, if you get seen at all.

wouldnt let my bf go see his uncle because he was under 18 by a year. who stops someone from letting them see their family members at a hospital? its a disgrace

I took my friend here who was in severe pain only to wait 40 minutes to be helped, while he is laid down vomiting, shivering, and moaning from the pain that he is in. No one was in a rush to help us, everything was very relaxed, no sense of urgency.We kindly asked a male doctor/nurse that walked by to help us throw out a bag that my friend was using to vomit only to be rudely dismissed. The other nurses were very friendly but if you are in need of immediate help I do not recommend coming here, unless it is your last resort.

I had my surgery there earlier this year and the staff was amazing! No one wants to be at a hospital but they were so great they made you not want to leave. You saw that right! The staff was so warm and kind and attentive! VERY CLEAN hospital it’s expensive but you get the value for your money. They deserve all 5 stars!

Incredible medical staff

EXCELLENT STAFF AND I FELT CONFIDENCED, BEAUTIFUL AND VERY CLEAN I RECOMENT TO EVERYONE.

Já era muito bom há anos passados...Agora está maravilhoso!!!

Took my baby to the ER on Sunday night/early Monday morning. We were admitted quickly, and the people at the front desk were very helpful and efficient. I was dreading a long wait for the nurses and doctors, but they also came very efficiently. All the nurses were very kind and affectionate with my baby, and Nurse Yoo was quick and gentle with a nasal swab. Dr. Seo had wonderful bedside manner, and I wish all doctors were like that. At one point, when he was talking to me about his results, he knelt down to his eye level and held my son's hand, speaking in a very reassuring tone. In fact, the whole medical team that worked with him was like that. The only thing was that the viral panel results took forever, and I had to call back for the results. Even then, the staff answering the phone were courteous and helpful. The ER team that night was absolutely wonderful. I've never experienced such kindness, efficiency, and professionalism in an ER.