Bryan Prouse's Online Review Report Card

I CALLED AND WAS ABLE TO WALK IN AND THEY HELPED ME RIGHT AWAY. THE STAFF WAS PROFFESIONAL STARTING WITH THE RECEPTIONIST TO THE NURSE THAT HELPED ME ALSO THE DOCTOR THAT TOOK CARE OF ME. THIS PLACE IS STATE OF THE ART AND EVERYONE IS VERY HELPFUL .

I've been coming here for 15 years and sad to say that I don't think I'll come back since the new management. Rudy is the only friendly face, everyone else is just there for the $ and it seems like there are premium charges for breathing now. I'll stay a bit longer and hope it improves. Bring Dr Greenberg and Lisa back.

I haven’t gotten my contacts in over 2 months because they kept sending the wrong ones and now no one has been answering calls the past few days for the status of them.

I'm so glad I didn't allow the negative reviews to dissuade me from coming here- everyone was especially kind and courteous. Dr. Mark Greenburg was exceptional and spot on with my contact lens prescription. He helped me pick contacts that were comfortable and appropriate for my astigmatism and dry eyes. He was extremely knowledgeable and patient with answering all my questions. Rudy was also very helpful in ordering my contacts and even gave me extra samples because my contacts would lens order would be delayed. I really appreciated him going the extra mile. I would definitely recommend them and return for future eye care.

Was told over the phone that they accept Cigna, however when I got there for an appointment I was told my insurance doesn’t have eye care which upon calling my insurance was not true instead of a $40 copay was charged $99 due to incompetence

16 hours ago NEW Dr. Bryan Prouse Is one of the rudest , impatient , cold personality person EVER! Disgusting manner, i went with my 90 year old grandmother who is not so fluent in english so thank goodness i was there because as he was guiding her where to look and changing lenses to see which one looks better she was having trouble understanding so as i was trying to tans-late he's talking to my grandmother in a high tone voice i told Dr. Bryan Prouse that shes not deaf and i’m trying to explain to her in spanish so he has to be patient , he just squints and smiles. Then again as she couldn't follow the light without moving her head he tells her “DONT MOVE YOUR HEAD” i told him “you need to have patience shes 90 years old and let me explain “ and he just sat there! Overall terrible experience only reason why we stood was bc my grandmothers been a patient there for many many years but when Dr Faye use to work there. But one thing we can say is that we LOVED the ladies at the front des

Brian and Rudy were exceptionally courteous and helpful. It was a pleasure visiting the store and being treated with the utmost of care. Thank you! I highly recommend this eyeglass store.

Been going here for ten years now. Good service and staffing. Contacts are easy to order there. I ran out once and they gave me free small box until mine came in from shipping. Very nice shop, easy parking.

Been going here 16 years, always satisfied. Dr. Greenberg is an expert, and very nice. All the staff are pleasant. They have a good eye for helping you pick out glasses. My prescriptions always come out perfect for contacts as well and the doctor found me the right contacts for me that don't hurt my eyes. Great place.

Been going here since I was 6 years old. I’m 27 now, great place.