2K Dental's Online Review Report Card
4.9
Average Star Rating
475
Total Reviews
5
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Review Summary
2K Dental received 87.6% positive feedback, with patients praising the friendly staff, professional care, and patient-focused service. However, 12.4% of the feedback was negative, primarily citing long wait times, upselling practices, and rude customer service. Overall, the dental practice is appreciated for its gentle and thorough treatments, yet it needs better communication and time management.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of 2K Dental's Reviews
Not a fan! My family member had 5-6 cavities filled here and ALL have fallen out with in a year.. some of them twice. Went back to get them refilled and no answer to why they kept falling out…. Receptionist should be fired for the rudeness and attitude. LONG LONG wait times. Never expect to actually get in at your appointment time. Dentist seems like he hates people and hates talking. Not friendly, just weird.
Love these people. Very friendly and 10/10 work.
2K Dental in cuyhogafalls Ohio is very rude and unprofessional their customer service sucks the secretary an manager was absolutely rude an disrespectful talking to me like I was a piece of trash off the streets I will be making a report on the staff who treated me like trash today I’m sure the doctors an company would not allow you to speak to paying customers in that manner
I had an appointment at 2KDental at the Akron, OH location today. Jataysia did an excellent job cleaning my teeth. She made my appointment for my 6 months cleaning today too. It was a good experience. If you are looking for a new dentist office I would recommend you giving 2K Dental a try.
First, let me say that I receive services through 2K dental in Cuyahoga Falls but since they’re all connected, I figured it would be good to give you guys this warning across the board I went to have a couple cavities field two on the top two on the bottom left. Let’s just say the experience was horrible. Very rough. They are inconsiderate so don’t waste your time complaining about your discomfort They also expect you to hold your own mouth open the entire time because they don’t adequately have the proper things to hold your mouth open None was provided for me Hold your mouth open while getting four cavities field on top of that one of the girls slipped half way down my throat Don’t even get me started on the amount of times the dental assistant allowed my mouth to feel with saliva and Me to start coughing and spattering before she would suck the additional fluids out of my mouth I also had R&B music playing on my phone as a way to calm my nerves the dentist and the original or the first dental assistant did not mind this. However, the woman who came in to do the feelings, asked if I could turn my music off so that she could play hers I’m a woman of color she is not what I will say. She is the one that I received the Harsh care from honestly it’s the worst dental experience I’ve ever had I was having slight pain from my I was not even having pain from the cavities heck did Not even though I had cavities, however after these cavities were filled, my mouth was in an extensive amount of pain for over two weeks. I couldn’t even sleep. I still cannot on my left side of my mouth. It hurts. I did not have these problems prior to going to their dentist now I have to go to another dentist and have what they did fixed Correctly imagine Not being able to eat on the side of your mouth that you didn’t even have Until going to the service, I wholeheartedly believe that the care I Or the lack of there was done purposely we do live as steel to this day and age where people Our provider services because it’s a part of that person’s job not because want too And because of that, we are often miss As well as the judicial services when I contacted the Cuyahoga Falls 2K dental, letting them know of the pain and discomfort, I was in as well as the experience with the dental assistance. I was simply met with attitude, which was surprising because On the forefront, they appear to be pleasant people most of them However, I was completely disregarded and they showed no concern for the issue and when I asked for a referral to another dentist because the dentist that I am now currently going to go to, which is University Hospitals required a referral well at the time asked me for a referral to fix the screw up All I can say is if you’re a person of color and you go here beware
I was so impressed with how the dentist talk to me about what I needed to have done and the hygienist and all the girls working. There are so very sweet and nice. I think I have found a home.
Will never be back to 2k on E. Market. Was told my jaw pain was due to stress, bruxism, etc and was told to "chillax". Found another dentist for a second opinion and it ended up being a root canal. Next time, listen to your patients and don't tell them to relax when in reality I had something really wrong that could've gotten much, much worse. This isn't the first time I've been dismissed here. Work on bedside manner and caring about your patients. After all, you work and care for the public.
One on Market be careful. The dentist is creepy. Took my 7-year-old daughter there first appointment no problems. Had to come back because she had her first cavity. They wouldn't let me sit back there with her at all. Told me I wasn't allowed and asked me if I trusted them. WTH. She was getting her first shot and they told me I would distract her. Um wouldn't I calm her down. I have several times to go back with her. They wouldn't allow it so I didn't want to stay. Even the gentleman in the lobby said it was weird that I couldn't go back with her. I ended up going to the one on Waterloo Rd. And has no problems. Wasn't an issue to sit with her during her appt. NOT OnLY that but the weird thing too was she didn't even get a SHOT for her cavity being filled. She didn't need it because he cavity wasn't as bad as they were saying. SO was I going to be charged for something she didn't need or is the guy just a creep? Just be careful if you have children get a second opinion, make sure your with them in the room.
My teeth have never felt as clean as they do after a visit here! The office staff are also very kind!
Friendly and Amazing staff!! my first time coming but i will definitely be making this my Primary dentist! look me up on google Naes Nail Co LLC !
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All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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