Accent On Eyes's Online Review Report Card
Accent On Eyes
4.3
Average Star Rating
43
Total Reviews
4
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Accent on Eyes received 79.1% positive feedback, with patients praising Dr McLeod's personability, professionalism, and the friendly staff. However, 20.9% of the feedback was negative, primarily citing poor customer service and miscommunication. Overall, the practice provides excellent care, yet it needs better front office service.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Accent On Eyes's Reviews
Rude, extremely rude receptionists. The doctor is great here very kind caring but what makes it hard to want to go to these people is how rude and disrespectful receptionist are. “That’s not my problem”. Is what one of them told me over the phone in a rude snarky tone. I have worked in customer service for a long time and no, that’s how you get fired. I would’ve fired this woman on the spot.
Reviewed On Google
Should have gone with my gut feeling. When I called to make the appointment the woman( I assume) was rude. When I arrived the woman at receptionist desk was rude and stuffing her face with a donut while she was talking to me. Claimed I was an hour late even though I have a voicemail with them calling me to confirm the time. Plenty of eye doctors out there who don’t employ the Jersey shore crew.
Reviewed On Google
Jeff and the team have provided excellent care to me for years.
Reviewed On Google
Dr. McLeod and his staff are the best! Very friendly and informative. I don't have any complaints about my previous eye doctor, but Dr. McLeod is a cut above the rest!
Reviewed On Google
We have had amazing care from Dr. McLeod and staff. Always great care and service. When we need adjustments they took care of promptly.
Reviewed On Google
As I prepared to share my experience at Accent on Eyes, I noticed a few negative reviews about topics that feel are customer service related. I haven’t had any bad experiences personally here by the support staff. However, I will say there are some new faces this year that seem even better than some staff that aren’t there anymore. But the real topic of this review is the time, and care that Dr. McLeod has shown me. I have been to other offices in the area where I felt like a number, and not a human. Dr. McLeod found an issue with me that could have easily been overlooked and would have lead to possible vision loss and maybe worse. I’m not sure everyone takes their profession as seriously as he does, and makes me feel comfortable at the same time. If you want nothing more than some cheap glasses, maybe this isn’t the best office for you. But if you’re serious about your eye health and being cared for, you absolutely should see Dr. McLeod. This isn’t a chain and he has a local family and has been treating people in this area here for the last 25 years. Both here and at Fishers Optical before that. He’s not going anywhere and has the skills and care I’m looking for. Highly recommend.
Reviewed On Google
I went to Accent on Eyes for my last exam and purchase of glasses... I am very happy with the outcome!!! My prescription is PERFECT (per Dr. McLeod) and Kristi was very knowledgeable in helping me find a pair of frames that complimented my face and personality! I would definitely recommend setting up an appointment with them!
Reviewed On Google
Dr. McLeod and the staff at ACCENT on EYES are wonderful! They are very helpful and considerate. They provide excelkent feedback when you ate deciding on which frames to select. Dr. McLeod helpfully explains the procedures and tests. In addition to being professional and helpful, they really care about the patients.
Reviewed On Google
Love the doctor and his staff here!!
Reviewed On Google
I have a very difficult prescription. No one has ever been able to get me fitted for soft contact lenses until now. He was relentless until he found a solution for me. Amazing!
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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