Canton Ophthalmology Associates Inc's Online Review Report Card
Canton Ophthalmology Associates Inc
3.2
Average Star Rating
85
Total Reviews
7
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
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Review Summary
Canton Ophthalmology received 52.3% positive feedback, with patients praising the doctors' excellent care, professionalism, and the compassionate staff. However, 47.7% of the feedback was negative, primarily citing long wait times, issues with billing, and rude staff behavior. Overall, the practice is appreciated for its dedicated healthcare, yet it needs better time management and improved office procedures.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Canton Ophthalmology Associates Inc's Reviews
Unfortunately, they are closing. I have been a satisfied patient for over 5 years. I believe appointments stop on March 1, 2026. If you have records there, it’s best to get them before that date.
I have had wonderful experiences for 40 yrs with Canton Opthalmology BUT am very upset that when they close the office I was told I cannot pick up my records at the office and that it would cost $20 to get them.
Eye exam went fine but actually getting glasses there was a nightmare. It took me 5 visits to measure my eyes for the bifocals because the woman kept forgetting what she already measured. Then she sent the wrong frames to have the lenses put in. I made them send the frames I picked out in for lenses. It took me 3 months to finally get the correct glasses and they refused to compensate for all the trips in and the unacceptable long wait to get them. We will not be back.
great care for many years for me and my wife ! we had Jamie Zucker sad that he is retiring soon and will not be having it open at all
I will mot be back. Always got topography of eyes here... been coming 20 years. Now they dont. I can go anywhere for a simple eye exam.
I can't leave zero stars but 1 star is too much. My wife and i ordered glasses 7 weeks ago. First mine arrived wrong frames. My wife's frames were lost then discontinued in the same week. So no glasses for her because you have one wall to look at for glasses and she hated all of them. My frames have a "rush" on them as it has been 3 weeks she tells me they are on the way. Call today. They haven't left the facility. They don't know shit what's going on. They can't tell you anything about you glasses so yet why order through them. Go somewhere else
What you can expect: 1. any corrective lens prescription will be wrong. They will charge you $60 and never be willing to do anything. 2. Keep you waiting 2 hours and say “we tell everyone that they should expect to be here for 2 hours “.A lie. A reminder email 1 day before, said no such thing. 3. Any request to talk to the office manager will be ignored.4. Any discussion attempt to talk to the doctor is arrogantly refused “ you want to go, go” This review is wrongfully attributed to Canton Ophthalmology. It was meant to refer to Columbus Ophthalmology Associates and in no way reflects the care in Canton.
Had lasik eye surgery and messed my eyes up. They dilated my eyes before I read the papers so I couldn't read what I was signing. The machine broke on me and they still when on to the next person knowing there was a problem.
Dr Barchiesi and the entire staff are AWESOME!! Had cataract and follow up surgeries, got my glasses there and can't express my satisfaction enough!! Thank you all!!!
The dr was nice. This place gets 2 stars because they call you and argue with you about insurance. My son is covered under his dad and myself. Dad has primary. For some reason the office refused to bill dads insurance because the other insurance m told the office they were primary? Not sure how one insurance dictates that? They aren't even my current insurance anymore. Nowhere did we put that insirance was primary. Despite telling the office lady that dads insurance is primary, she still refused to believe me? Apparently what my old insurance says trumps what I say? She asked "what am I supposed to do with this bill" i said "bill Anthem, the primary insurance!!" Im not sure what is so hard to comprehend about that. But dad called his insurance, Anthem, they confirmed they should be the ones being billed. But regardless, the lady who called to argue with me and flat out refused to bill Anthem, cut me off, talked over me, was so rude. You can't ASSUME insurance won't accept a claim if you don't even submit the claim in the first place. Make that make sense! They need to learn how to do their job instead of cold calling telling me I need to pay up. They are worse than telemarketers! Will absolutely not be returning.
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All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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