Evergreen Retirement Community's Online Review Report Card

The place is wonderful

Don't put your loved one's on MEMORY CARE UNIT, if you do they will DIE they have RATS AND ROACHES AND MOLD. THE patients are getting bit by rodents leaving knots and black skin issues they covering up. LORRINE JONES ROBS THE family members items and also supplies. MEMORY care manager Heidi is a LIAR Don't do nothing we miss Joan cared about family members there are no activities being done. My mom leg got broken with full staff was outside smoking cigarettes while my mom leg was broken

After living in his home for over 67 years the move to Evergreen was quite stressful for my father. The staff at Evergreen was extremely helpful with this difficult transition. The day my father moved into his one bedroom apartment staff members made sure to stop by to interduce themselves and welcome him to his new community. Everyone has been friendly , caring and helpful.

Great facility. Friendly and helpful staff!

Nice facility

This place DOESN'T DESERVE ANY STARS! My mother came there for rehab. I was shock the front doors were unlocked with no staff around at 3am. I was on the phone with my mother as her CALL LIGHT been going OFF. When I got to her room, her CALL LIGHT was still going OFF. It was like 20 minutes after me getting there that I FOUND SOMEONE! I was even calling the nurse's desk as i waited with my mother. My mother was still in her same clothes for the day before and was never given any of her medicine. The girl (STNA) who I STOPPED told me she COULDN'T HELP my mother and this WASN'T THAT TYPE OF PLACE!!!!!!

If you are thinking about assisted living and need more than someone coming in every day or two I would suggest full care.

My 90-year-old mom moved into Evergreen after having lived in the same home for 55 years. Though it was a tough decision to move her from her home, I'm so happy we did! She's in a beautiful, newly renovated 1-bedroom apartment with a beautiful view. The team is AMAZING!! From Natalie who helped me with the leasing process to Conner who assisted with a seamless move-in and connected me with experts to help my mom get comfortable and familiar with her new home...everyone has been SO helpful, responsive, compassionate and professional. I feel like we have a team and a new family. Couldn't be more grateful for the assistance we're receiving and for everyone there who's made this transition possible. A million thanks to the team at Evergreen! <3

What a great experience partnering with this community! Great communication and follow up! Love working with Heather and look forward to partnering to help other Seniors find the Best Senior Living Solution for their needs!!!

I wanted to post a quick note about Evergreen. My dad moved in a little over a year ago, with some trepidation because change is not easy as we age - especially for him, as he is legally blind. He is still able to see somewhat fortunately, and lives in the Independent Living section.As we all know, it's been such a trying year, and that has made the potential for difficulty for him even greater. That's where the staff at Evergreen has made such an incredible difference. Not only did he feel very welcomed and "included" from the beginning, but the care and diligence during the pandemic has been fantastic.They truly do care about my dad, and it shows in their actions, not just their words. I am so very grateful for that! The communication on COVID updates, information and status has been excellent - another reason that we (his kids) feel as comfortable as we can during this time. We know he is in very safe hands.So a huge note of gratitude and appreciation to the entire staff!!