Frontline Service's Online Review Report Card
1.8
Average Star Rating
5
Total Reviews
2
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
ScoreDoc is affiliated with RepuGen and GMR Web Team. You're welcome to work with them or any provider you choose.
Review Summary
There are very few patient reviews available to generate a review summary. Regularly surveying patients for feedback can provide valuable insights to improve patient experience.ScoreDoc Score
Sentiment Analysis
| Top Entities | Top Positive Key Trend Drivers |
|---|
| Top Entities | Top Negative Key Trend Drivers |
|---|
Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Frontline Service's Reviews
Some are good most are apathetic and lazy
Reviewed On Google
Not supportive... she wanted to put me in the hospital when I tried telling her all I needed was someone to talk to ... like hospitalization isn't always the answer lady!!! She didn't even try to help me figure it out .. I am not calling them again!!! And yes I got my head together again... just needed to talk to someone else!!!!
Reviewed On Google
After my car was stolen out of the Northpoint back lot I was told to speak to Germaine with Client's Rights. What a joke, the client has no rights. I asked if there was a way to get reimbursed for Frontline and Northpoint letting my vehicle get stolen, and Germaine went on a false equivalence story about how his Kia got stolen and he wasn't reimbursed. He wasn't living and working out of his car, and didn't have all his possessions in it when it was stolen. I'd give this place zero stars if I could, it was a nightmare dealing with them.
Reviewed On Google
Went to talk to Jermaine cliff client rights officer he was very ruled and disrespectful l asked .for a supervisor he stated he will see .As a client been since 2015 l have the right to report any wrong doing or how l was mistreated and put out why do Frontline staff's mistreated the homeless and the mental illness I'm a witness hope l can have a conference with the director or the Ceo of this program also will be going down other Avenue to advocate for the homeless and mental health to draw the line to get us the help that we needs. Thank you
Reviewed On Google
It sadden me how them caseworkers and staff ,supervisors do mental health clients and the homeless l witness it for myself will get with with the necessary people to stop this kind of treatment use to be a great program but not now my rights was denied to talk to a supervisor to report my complaint l am no understanding whatsoever.
Reviewed On Google
In December of 2018 I attempted suicide by cop.After I was released by a behavioral center I was referred to Frontline services to get the help that I needed. I was evaluated and assigned a Therapist ( Djuana Smith ).I received therapy for more then a year and now I am a successful motivational speaker.
Reviewed On Google
They don't listen to the parents, believe that they know what's best, and when the child does what the parent said would happen, they want to report ypu to DCFS. We are mandated reporters they say. Mandate that you listen to the parents whenever they call you for help. They reported lies, and created an even larger crisis for my family-including job security!!! There was nothing to report. I called you. I put together a safety team. All you needed to do was request residential. That's it!!! I told you LAST YEAR what would happen, if my child wasn't placed in residential. IT HAPPENED! SO THIS IS ON YOU FRONTLINE-GREGG!! THANKS FOR COLLAPSING MY FAMILY!!
Reviewed On Google
Called in the day before and asked if psychiatric services were available. The spokesperson lied and they were. After a 2 hour bus ride, I came down there, only to be met with the worst unprofessionalism I've ever seen in a mental health facility. I was handed a packet and told to contact other services. Never coming back here.
Reviewed On Google
I have been with Frontline Services for about seven years and I continually go because they wanted to Most helpful places that Cleveland, Ohio has to offer, especially to the homeless and Mentally ill
Reviewed On Google
Nicki and Anjelica of Cleveland and Lake county have helped my family so much!!! What a blessing. Thank you ladies for helping my family !
Reviewed On Google
Did you find this reputation scorecard helpful?
Locations
No related location
Download ScoreDoc App for Safe Report Storage
Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
We recognize the importance of reviews in your selection of a healthcare provider. While we strive to make the information on this report as accurate as possible, ScoreDoc makes no claims, promises, or guarantees about the accuracy, completeness, or adequacy of the contents of this report and is not liable for errors and omissions in the materials. ScoreDoc works with a 3rd party to collect data for generating this report. We encourage you to review the report for accuracy by visiting individual review platforms of doctors of interest based on their overall review score. We suggest you consider this report as initial input and independently verify all info before deciding on your healthcare provider.
