Lakewood Optical's Online Review Report Card
4.7
Average Star Rating
162
Total Reviews
15
Recent Reviews
2
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Lakewood Optical received 91.9% positive feedback, with patients praising the staff's friendliness, professionalism, and quick service. However, 8.1% of the feedback was negative, primarily citing rude management and refund issues. Overall, the practice is valued for its excellent customer service yet it needs stronger administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Facebook
List of Lakewood Optical's Reviews
Came in for an eye exam the Rep Angelique was so nice and professional when arrived. Dr .Bradd Haney was professional and listened to my concerns. The other reps were also very nice and professional which made me feel comfortable. The eye exam and glasses were affordable without insurance .If you want to go somewhere for an eye exam something affordable without insurance I recommend this place nice and clean as well and welcoming people. I've bought glasses for my children here and the 3 times I've gone I always had a good experience. Thank you so much for your professionalism.
Reviewed On Google
My son came home from Ohio State University for Christmas break. He had an interview for an internship. Unfortunately he lost a screw in his glasses. One call and one stop and the emergency was averted! Great quality service!! Highly recommended!
Reviewed On Google
I've been coming here for years & the care is consistently excellent! Dr. is so patient, professional, & always takes the time to explain everything. His staff is also extremely helpful & very kind!
Reviewed On Yelp
Sandy went above and beyond to help me when I needed an emergency pair of glasses! Excellent patient care, helpful and lovely staff!
Reviewed On Google
I came in with a bent pair of Ray-bans that I was certain were unfixable. Luckily, I came across Lakewood Optical. Their reviews are completely reflective of their friendliness and professionalism. Thanks to their speedy quick service, I was able to walk in and out within 10 minutes with a pair of sunglasses that looked good as new. THANK YOU ALL SO MUCH!
Reviewed On Google
10/10 nice people nice place amazing service love them to death
Reviewed On Google
Brian and Angel were so sweet! I highly recommend Lakewood Optical, as their customer service is just top notch! Thank you guys!
Reviewed On Google
Amazing experience! Sandi and the team were extremely helpful with finding me a new pair of frames and dealing with insurance to make sure I received the best deal possible. Very friendly and knowledgeable. Would recommend 100%
Reviewed On Google
Went in to ask for a repair on sunglasses. Had absolutely no problem fixing it and extremely friendly! Highly reccommend.
Reviewed On Google
My friend and I were playing around when he hit me in the face and accidentally broke my glasses. I was worried id have to go the weekend with broken glasses, but I went here and they put my lenses in a new frame, free of charge! Very nice and professional 👍🏻
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
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