Top Sentiments Expressed in
Top Sentiments Expressed in
Amazing place to work with exceptional therapy staff that are extremely passionate and go above and beyond to get their patients home. Would happily send my loved one to this facility.
They are a wonderful team Ross . Tyler. .Peggy. I could did would. Out then win go home I will miss then
A great place to work with a dedicated and caring therapy team! We help each patient achieve their maximum potential so they can safely return home.
Tremendous place to go for rehab - all therapists are extremely proactive, very friendly and knowledgeable. Would recommend to anyone looking in the Columbus area.
Every aid and every therapist and every nurse that I've encountered since I've been here for the last couple weeks have been excellent and enjoy to be around. They also know and have been pushing me to my limit which has caused me to make leaps and bounds and to get better each day noticeably better each day and I would not trade this place for any other place out there now that I've been here. I would recommend this place to anybody who asks me.
Wonderful Therapy Staff and Nurses.
Can’t say enough about this hospital! The staff was amazing and I truly believe they put me on track to reclaim my life as it was before my accident. Will forever be grateful!
Therapists are great...
First and foremost I would like to say I would have given this place a 4 if it wasn’t based on the length of the stay. My mother had a stroke, she was doing an exceptional job at this rehab facility and actually progressing. I would like to ask the CEO, doctors nurses etc. Why they only allow a patient to stay short term? My mother could have used a little more help. Yet they ship her home while she was disheartened. My question is why are they setting people up for failure? When they can give people hope? Why are they acting as if rehab is suppose to be a short cheap motel stay? Based on evidence and a lot of articles and research stroke patients need rehab to recover. Why are they giving people hope just to take it away? I ask that question to this day! They claimed it was an insurance issue. I personally called the insurance my self and insurance stated it was based on doctors note.is this a place where people are just shipped here and not given a chance. Worse experience EVER I WISH my mother never had a stroke .
I had a fantastic experience with Ohio Health. Unfortunately I could have used a couple more weeks in but that’s insurance games not Ohio Health. My PT staff was on point. Jillian and Veronica were beyond fantastic. They pushed me and I loved every minute of it. Unfortunately I had some bad luck when I got home went back to the hospital. I would give anything to get another chance to do this again. I would try and work twice as hard this time. I just want to thank everyone for doing all they could for me.
They just got my brother moved in Friday night & praying he’ll be off his ventilator & walking soon! The facilities look clean & staff is caring.
Warning - this is going to be a lengthy review. Overall, they’re valuable because they offer up convenient and thorough services. However, if you’re okay with your loved one being neglected and you being on the receiving end of an abysmal amount of transparency, then this place is for you.Let's start with the positives:- The therapists are exceptional; I have ZERO complaints about them (I saw Travis & Katie up close and they were so patient and wonderful with my Father).- Moving your loved one from Specialty Select up 1 floor to the rehab center is quick and seamless.- Some of the nursing/aide staff were wonderful.- Security gets you in, take the time to learn your name, and ask about how your loved one is doing.Now let’s break into the negatives:Within day of reaching the 4th floor my father had a pretty significant bed sore on his bottom. However, I acknowledge that this kind of thing can happen, so they treated it and I was ready to move on. A few weeks later he got 2 infections due to lack of care to the wound areas. One to where his feeding tube was located and another near his catheter. The wound near his catheter actually turned into MRSA. I asked 2 nurses about how my Father could have obtained MRSA in the hospital and they both acted like it wasn’t a big deal and didn’t answer the question. An infection doctor visited him the next day and I asked the same question and he literally squirmed and skirted around the question. At this point, I had already asked to speak to a nursing unit manager from two other people and put in a 3rd request with him. I’ve also put in 2 more requests since this date and I’ve received ZERO phone calls. The answer to the question is that a patient can receive MRSA if somebody touched his infected area with dirty hands or if he sat in his feces/urine for an extended period of time. I’m not sure it matters which one it was, both are unacceptable, and not a soul was willing to discuss this with me.I’m a reasonable man who understands that things can happen but a bed sore, two infections (due to lack of care to his wounds), and then MRSA was upsetting enough. Add in that we were completely ignored on our requests to discuss this matter with a member of management and I’m livid. These are our loved ones and we’re all going through a lot right now, the least you could do it pick up a phone and have a discussion with us about what’s going on. I think you have the ability to be better and should be better for the sake of being a human being.
I am overdue writing this testament of this hospital. The staff, the program helped me to get back on my feet. I can now walk and do things on my own. Starting with Dr. Rensler to all the nurses, assistants and therapists put me on the path to recovery. I will be forever grateful. This hospital is one of the best in Columbus, Ohio.
While the facility is spacious, the staff is very caring, supportive, and well versed in the needs of their patients, one of the things I found most impactful and meaningful for my interactions with the patient liaison, Bill, who is one of the most important patient-facing roles in the organization. My wife was involved in a bad accident and required several things that are not typically seen in a rehab hospital due to her condition. Covid made things especially difficult due to restrictions and visitation across the most healthcare settings. Bill was supremely personable helpful and on multiple times went to the extra mile, even responding to a very bad mix-up in paperwork from a transferring hospital that happened early on a Sunday morning, and without his help my wife may have been out on the street while still needing medical care. Throughout the entire experience at multiple hospitals, Bill was by far the most helpful, most informative, most pleasant, and most knowledgeable individual I had the pleasure of working with. I would highly recommend this hospital based on the patient liaison alone, except that the rest of the staff and the facility were also exceptional to work with and made the experience the best possible.
I picked my son up from the hospital yesterday. When I got to Michael's room, he was laying in the bed. He hadn't had a shower yet (they knew he was going home but didn't care. His hair is so greasy and full of dandruff because they didn't give him a shower and he smelled bad. His teeth were so bad that his breath smelled badly, his fingernails and toenails were never cut and we told them several times while he was in there to cut them and they never did. The nursing staff was nice to my face yesterday but when my son was in the hospital, they never called me like they were supposed to. When you call them, all the phone does is ring, no voicemail, nobody answers. When someone does answer and you ask them to have Michaels nurse to call you, they never do. If they are the ones that do answer they are rude, they act like you should not be calling there and when you ask for an update about something, like a broken bone or anything specific, they tell you that they don't know and they won't give you an answer so no matter what they just keep saying I don't know. We would have to call Michael's room phone to get through to a nurse. When I picked my son up yesterday I needed to talk to his nurse. I was there about half hour to 45 minutes waiting on his nurse to come and talk to me. She was at the nurses station the whole time, the only time she said that she would talk to me is when I walked to the door and told the other nurses that was standing at the nurses station that maybe one of them could answer my questions. Then that's when she decided to say that she was Michael's nurse and that is after they told me that they have called her and told her that I needed to talk to her. I was there for about 2 hours yesterday. I seen the nurses station full of nurses but none of them doing anything. I would not recommend this place for anybody. We could have done better taking care of my son at home then they did there. My son was in the hospital for two months. He broke his leg, they told us that he would be walking when he left the hospital. As of now he is in a wheelchair and not allowed on his leg.
the workers went above and beyond for my family today allowing us to see our brother through the glass during these trying times I thank them from the bottom of my heart
Wonderful place to work for, the managers and CEO, Eric, truly listen to their staff and have made necessary changes to nursing personnel that will benefit patients and their families. There are some truly excellent nurses, doctors, and therapists that work tirelessly to provide the best care possible.
They help you get back to your normal self again.
All the experiences I have had at the hospital have been extremely positive . From Eric at the top and down thru all the PT, ST's, OT's, and Rec Therapists the amount of care was tremendous. To list all the names would be impossible but a special thanks goes to Elizabeth (both) Adam, Robyn , and Seth . Just add a list of every else involved in my rehab and that would complete the deal. Once again thanks to all and I really hope to walk in on two good legs some time in the future and meet you all again.
If I could give them a 10 I would. Excellent treatment for my 86 yo mom. Nursing staff, RA's Therapists, Doctors, Cleaning and Security Staff....EXCELLENT. Meds given on time, calls answered in a timely and courteous manner. Therapist pushed mom and encouraged her when she said she couldn't. Guess what, she could and she's on the mend. Only complaint would be food temp and room water temp, both were temped. But, if that's all we can complain about, it is a GREAT facility. Highly recommend!
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