Concord Health And Wellness Center's Online Review Report Card

Bad attitude

My mother was being erroneously charged for covid testing. I called the office and the billing dept was very short and rude. I went the next day to bring the lab report that showed she did not get the blood test she was getting charged for as that should make their job easier to clear things up. The receptionist was very professional and told me the balance was zero. I was ok with that said thank you and was going to leave when she said the billing person wanted to talk to me. The lady came out with an attitude talking down to me. Stated I yelled at her in the phone. I told her I did not and that she needs to work on her manners. I'm a nurse and not once ,no matter how busy I might, be treated a family member like she did me. My mother is satisfied with Dr Joyce's care but the staff may need some customer service education/ in-service.

Dr. Joyce and her staff are wonderful!!

Everything was fine.

Dr. Joyce cultivate a personal relationship with her patients. She takes her time and listens. Her nurses are friendly and caring and her husband, Peter, runs the office efficiently.

Across the past 4 years we have taken our son to several different doctors trying to get help for the chronic health issues that he couldn’t seem to shake loose from. Dr Joyce ran diagnostic testing that other doctors had not; identified the unusual virus; and then prescribed a treatment regime that across 9 months has brought great relief from the symptoms he’s been struggling with for so long! We are SO thankful for her expertise and effective interventions!

Professional staff, attentive nurses and physicians. Thorough with screenings and preventative care. Great with children and teens...

Dr Tina Joyce and her medical and office team are top notch medical professionals. They are caring and compassionate whether it be a medical crisis or the basic immunizations.

Dr. Tina Joyce spent over an hour with me on first appointment. She listened and is bring resolve to some longstanding issues.

Great staff, very considerate and kind. Dr. Joyce is very attentive and efficient. Really cares about your well being. Excellent in all she does.