Countryside Manor's Online Review Report Card

Beautiful building very friendly staff

its a great place if you want to get rid of someone in your family & not want to have to deal with them again. they don't update, they don't answer the phones, they don't call back. easy to see why they have beds open for new patients. they can't keep permanent nursing people because there treated as wonderfully as the patients.

Great facility, patient care at it best

Patients are happy! Visit was fun. Check-in was easy! Staff was very nice.

When to visit my sister at Countryside Manor the staff were very pleasant and so glad they were able to keep the coronavirus out of building and all the patients safe.

My 33 year old niece is in Countryside Manor. The staff is amazing. They have kept me informed throughout all of her care. It is obvious they care about their patients. My niece likes the food and the rooms are spacious. Thank you for everything.

The place is nice and clean but they're in need of a cook because I'm tired of sending my mom food because somebody can't cook. If Hormel taste better than the chef made then there's a problem!

The facility is always clean, smells clean, and staff responds quickly when called. The decor isn't top-notch, but I am satisfied with it. My MIL is a resident here, coming from the Rutherford House, as all of her savings were used up there and she now gets Medicaid, which Rutherford House doesn't accept. She receives better treatment here, it seems.

I have been there 3 year's

They are easy to work with, kind to their residents, and involved in the community. They put millions of dollars into renovating their business and it truly does show.

Horrible management they care nothing about employees and the short staffing makes it hard to care for residents so ya don't trust in mngmt

Dad has only been here 1 1/2 months. The staff members I have encountered have been friendly and helpful. They are somewhat under staffed and could use some assistance. (At least on the floor where dad resides) The facility is clean and has undergone some renovations to improve conditions and still care for the people under their care.

I can’t say enough about CMH facility. My husband was accepted here under short notice and stayed almost a year. In that time he was able to start really walking after 5 1/2 years post massive stroke. His case was so unique and the staff always did their very best to care for him and his situation both physically and mentally. The staff even helped me emotionally by showing such professionalism, compassion, and understanding of the stress level and heartbreak I was experiencing. You will always have the best recommendation from me. I’m thrilled to see all of the renovations, happy residents and staff through this social media page. Thank you from the bottom of my heart for all you did for us and continue to do there. Caregivers Matter. Best wishes, Liz Maurice

the staff on the third floor took great care of my father for 4 years.

awesome care great place come see us!

Countryside/PristineAnd now they've changed hands again. Countryside ManorI moved Mom out of here after about a month. I could smell her when i walked in her room for a visit so I checked her over. It was her skin folds. Intertrigo so bad it was infected, oozing, open, bleeding, and emitting a foul odor. Daily care prevents this. Hell, every other two day care would have prevented it.The atmosphere reminds me of an abandoned hospital. After day shift it is devoid of sufficient staff. Not very professional at all. Not well organized. Staff talking negatively about residents in front of visitors.I've worked in residential facilities and know what to expect. I won't be refering anyone here.

Terrible place to bring your loved ones! They do the least minimum possible, to get by for what their "state guidelines" call for. Wouldn't bring my pet rock to be cared for by them :(

Don't waste your time with this place!

Great facility!

The staff is always friendly and helpful at Pristine. Wonderful care facility for loved ones!