Naomi Chen's Online Review Report Card

Dr. Chen has been my surgeon through two bouts of breast cancer. She is incredibly empathetic, and so easy to talk with that I actually look forward to my appointments with her. She is very informative and as a result, easy to trust. When I have taken my husband or daughter with me to appointments, she is patient and responds to all their questions. She also has suggested I get a second opinion when I was diagnosed with triple negative breast cancer this last time. I found that very reassuring. No ego, only 100% concern for me. I also find that she listens to me and treats “me,” not just my disease. That is not the norm in most medical situations. I would absolutely recommend Dr. Chen! I also adore her nurse, Trish! Going there is like seeing friends and they take excellent care of me.

I can’t say enough good thing about Dr. Chen.she really cares. She gives you so much support when you need it. She took one of the scariest times of my life and comforted me and came up with a plan. If you want the Best Dr. Chen is it in my books!

Dr. Chen treated me for breast cancer. When I first met her I thought she was 18 years old -LOL. She was very professional and as we went through my ordeal, very funny too. We developed a very good relationship. She told me we would be best friends for the next 5 years. I was very impressed with her. She is highly respected in her field; I know this because I asked the doctors and nurses who worked with her. I definitely recommend Dr. Chen if you need her. J. J.

Dr Chen is caring and compassionate! She is a great surgeon. My Oncologist and Radiology Oncologist was impressed with the surgery that she did and left a very minimal scar. I trust her opinion completely.

I visited Dr. Chen in 2014 to follow up on a cyst I found in my breast. She was working in the office that had my previous records on the cyst, including the previous doctor's findings, ultrasounds, measurements of the cyst, etc. Dr. Chen did not bother to look for the prior records but checked the cyst with an ultrasound. She believed it was fluid-filled and offered to aspirate it with a needle. I have breast implants under the chest muscle, which she was aware of. She mentioned that she would try not to damage the implant. When she stuck the needle in, it missed the cyst and went directly into the implant. This resulted into a slow leak and a deflating implant. She was very apologetic and eventually gave me some names of cosmetic surgeons that could replace the implant. Given her compassion for my situation, I assumed she would pay for her mistake and help me with the financial arrangements to have the implant surgically replaced. When I spoke to her about that, she refused and became very defensive, condescending and rude. She even made an unnecessary comment that I have very little breast tissue. She is unskilled and unprofessional. She is supposed to be a surgeon but can't seem to work a simple syringe.