Affiliates In Behavioral Health's Online Review Report Card

My psychiatrist here has refused to fill my meds based on her own beliefs. She also will send every script EXCEPT the one I'm overdue for to the pharmacy. I have been without my meds for a week now thanks to them.

Patrick is so helpful in the front office and nick is a n amazing clinician.

Wow! What an outstanding experience at this office. I have now had three sessions with my counselor Nick, and one with my psychiatrist. The convenience of being able to do my therapy and med management in the same location has been amazing. I love how small and peaceful the office is. Can't recommend enough.

This place is very unprofessional and unorganized. Do NOT go here for mental health. They have absolutely no sympathy and will waste your time. But god forbid you cancel.. You will receive an unprofessional message in regards to payment and billing because they are unorganized and have lack of communication. This place needs educated, caring, and professional people… It’s a shame how they act towards people who are struggling. AVOID this place AT ALL COST!

Honestly for mental health services I would not choose this place. Just my personal experience and opinion

I see Dr. Khol, and she is fabulous. She has given me the tools to deal with my anxiety. The office always answers my calls and is receptive and kind. I cannot speak to the other experiences people have had, but my own has been life-altering for the positive.

Appalled at how the staff disregards a child in need. I called to get an appt for my nephew by marriage from out of state (came to visit this summer and work for my husband). He has disclosed quite a few traumas that he has experienced and I need to get him help before he leaves in the next 6 weeks. I was told by staff they will not see him unless the mother is present in the office to sign consent and paperwork. While I understand the need for written consent which I would obtain immediately they still refuse since she is not present! How am I to get this child help here in OHIO?! So I asked for the owner, I get the manager Mortin. He was completely rude and dismissive of me. Not an ounce of compassion for my plight to get this child some help. I asked for clarification on who establishes the rules for consent (I will advocate straight to the insurance, state or whomever I need to). He tells me its law, and in further pushing he tells me its office policy. So I ask which is it, law or office policy? Now he's clearly irritated with me. Tells me "ma'am we cannot see him in this office without consent". I ask for the name of the owner, he REFUSES to give it to me. Then tells me to look online, then tells me HE is part owner and still won't provide me the additional information. Wow, I am shocked that a HELPING professional service would act in this way.

Appalled at how the staff disregards a child in need. I called to get an appt for my nephew by marriage from out of state (came to visit this summer and work for my husband). He has disclosed quite a few traumas that he has experienced and I need to get him help before he leaves in the next 6 weeks. I was told by staff they will not see him unless the mother is present in the office to sign consent and paperwork. While I understand the need for written consent which I would obtain immediately they still refuse since she is not present! How am I to get this child help here in OHIO?! So I asked for the owner, I get the manager Mortin. He was completely rude and dismissive of me. Not an ounce of compassion for my plight to get this child some help. I asked for clarification on who establishes the rules for consent (I will advocate straight to the insurance, state or whomever I need to). He tells me its law, and in further pushing he tells me its office policy. So I ask which is it, law or office policy? Now he's clearly irritated with me. Tells me "ma'am we cannot see him in this office without consent". I ask for the name of the owner, he REFUSES to give it to me. Then tells me to look online, then tells me HE is part owner and still won't provide me the additional information. Wow, I am shocked that a HELPING professional service would act in this way.

If you truly care about your experience and patient care, stay away from Shura Hegde at Affiliates In Behavioral Health To see a psychiatrist you are required to see multiple other care providers at the same office. This I feel, is misleading the patient and drumming up more business for the practice. Only after you jump through multiple unnecessary hoops are you allowed to see the psychiatrist. If you have A.D.D and need medication that you have taken for years, expect the staff to lie to you about making a recommendation to the psychiatrist to continue your treatment. When you confront the staff about these lies be ready to get told that you don't have a say in your treatment and that if you don't do what you are told to do you will have to find another psychiatrist. On multiple occasions Shura Hegde called my pharmacy with out my permission and required that pharmacist to disclose my personal information regarding how and when I got my medications refilled and what other medications not related to my mental health I had filled. He never asked if it was ok to do this. He told me that there was a problem and he needed to talk to the pharmacy. I would stay away from this practice and physician.Overall my trust was betrayed and I was not treated as a human being. I was always someone that was not to be trusted. Drumming up business for the practice is more important than having a positive patient/physician relationship.

My copay is $30.00 per visit. The help I've received from my therapist, Marcia Bremenour, has been priceless.