Terry R. Kaylor's Online Review Report Card

Have been with this group for many years and I'm very confident that I'm in good hands

Dr Kaylor is great. He’s such a good listener. I’ve seen him in the past for the same issue. I’m really confident that he’s going to figure out why I’m having my GI issues. I absolutely enjoyed Brittany his nurse. She’s very kind.

The nurse was great! So personable. Drs need more people like that and I am a nurse so I know!!

This was my second procedure with Dr. Kaylor. My first was 5 years ago. Prior to the colonoscopy, Dr. Kaylor had the results of my previous procedure and we discussed the results again. His team was great and he answered all of questions before and shared what he did during the colonoscopy. He did not rush even though he was very busy that morning.

I cannot rate Dr Kaylor because I never got to see him. I’ve never experienced a practice where you need to speak to a specific person to schedule. Every time I called my scheduler was not available. One time I was actually told they were short staffed & I needed to wait 7-10 days for a scheduler to call me. I missed the call, returned the call same thing. I’ve given up & will be seeking care from a practice that doesn’t brag they’re the biggest in the region & one I can actually make an appt for.

On time and very polite

Very friendly staff! Dr. Kaylor was excellent, very thorough.

Failed to treat me with any urgency or compassion. I expressed the pain I had been dealing with and his answer was to come back in 8 weeks if nothing gets better. The next week I had to go to urgent care as my condition had become more serious. Urgent care doctor recommended I see a GI specialist to which I replied that I already had the week before and they did absolutely nothing to ease my situation. Needless to say I called a new dr and have a procedure is in less than a week. I would not recommend Dr Kaylor to anyone.

I was referred to this so called doctor, who thought I should have seen a psychologist, due to my Gastritis & esophagus problems. I could not imagine what he tells elderly patients who have health issues also. I would not recommend this man whatsoever to anybody. He lies & says he has read your charts, which he definitely did not. Steer clear of this man.

I was referred to this quack by my family doctor, as I have been having issues with my Esophagus & upper G.I. I go to my appointment at Mercy, staff was cranky acting, but this so called quack, is why I'm leaving a review. DO NOT GO TO HIM, he will tell you he didn't have time to look at your medical chart, though it was faxed to him over 6 weeks prior, twice. Then proceeds to tell me, that I needed to see a "shrink". He thought my problems were all in my head. I walked out of that office & went to another G.I. which was affiliated with Mercy in Batavia, that Doctor was so pleasant & so was the staff. He ordered a Colonoscopy & Endoscopy, at Mercy in Fairfield. When I go in for the Endoscopy, the nurses inform me, that Dr. Kaylor had ordered these for me, I told them, he did not, & NEVER to give him any information on me. Needless to say, if all of this was in my head, why have I already had surgery to repair the problems I went to see Dr. Quack for? Do not go this person, as he lies to your face & then tries to take credit for something he didn't do.