Carefirst Urgent Care- Mason's Online Review Report Card
Carefirst Urgent Care- Mason
4.4
Average Star Rating
531
Total Reviews
0
Recent Reviews
2
Review Sites Found
Accepts Medicare
--
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
ScoreDoc is affiliated with RepuGen and GMR Web Team. You're welcome to work with them or any provider you choose.
Review Summary
Doctors Urgent Care received 84.7% positive feedback, with patients praising the cleaning staff, caring and professional service, and doctor's attentiveness. However, 15.3% of the feedback was negative, primarily citing long wait times, rude receptionists, and billing issues. Overall, the practice offers quality medical care yet it needs better time management and front desk communication.ScoreDoc Score
Sentiment Analysis
| Top Entities | Top Positive Key Trend Drivers |
|---|
| Top Entities | Top Negative Key Trend Drivers |
|---|
Sentiment Analysis
Online Reviews Breakdown
List of Carefirst Urgent Care- Mason's Reviews
They were staffed by a nurse practitioner only, which I would assume had a physician available by phone if needed. She was argumentative, rude, and flippant.
Excellent care, compassion and professionalism from front desk, nurse and Doctor. I wish this was my primary care office and staff team. I hope the corporate office rewards and pays these care workers well-they could work anywhere, remember that. Do not take excellent people for granted. I hope you realize the treasures you have. Thank you!
Starting from check in till treatment it was a smooth process. The medical assistant who did the vitals before the doctor was friendly and informative. The doctor who saw me explained what's going on with me in a professional and understandable way. Proper diagnosis and appropriate treatment mode me feel better within the next four hours.
They tried to tell my friend that she was diagnosed with an STD/STI when she actually had E.Coli. The lady on the phone was so incredibly rude and so judgmental (like what if she actually had an STD? You don’t know someone’s circumstance), how embarrassing for this urgent care.
They never have a long wait, and it's a quick and easy place I take my kids for their sports physicals instead of waiting a month for an appointment.
Very welcoming and awesome service.
My check-in was fast and efficient. Everyone was very professional and helpful. I would highly recommend this Urgent Care to anyone. Thank you for all you do!
Everyone was nice the visit was quick
Didn't have to wait too long. Staff was very caring.
Excellent service….short wait, comprehensive exam and listened to what the patient said and their history! Couldn’t recommend it more! Thank you
Did you find this reputation scorecard helpful?
Locations
No related location
Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
We recognize the importance of reviews in your selection of a healthcare provider. While we strive to make the information on this report as accurate as possible, ScoreDoc makes no claims, promises, or guarantees about the accuracy, completeness, or adequacy of the contents of this report and is not liable for errors and omissions in the materials. ScoreDoc works with a 3rd party to collect data for generating this report. We encourage you to review the report for accuracy by visiting individual review platforms of doctors of interest based on their overall review score. We suggest you consider this report as initial input and independently verify all info before deciding on your healthcare provider.
Google
Yelp
Facebook
