Southwest General Main Campus's Online Review Report Card

This review is long overdue. I used to work at southwest via agency and they were professional, helpful and friendly on any and all my shifts. I also had to go there for a minor health complication, that because of their care, I overcame. Even as a customer I was treated with care and professionalism. I cannot say enough good things about Southwest hospital as an employee or patient. If I could give 10 stars I would.

Had my mother in your hospital recently. She is undergoing cancer treatment and immunocompromised. It is horrifying that your staff and the patients/visitors have an option to be wearing their masks. This facility should be ashamed with how many people in the waiting room didn’t have masks on and coughing all over the place. When I complained to front desk, no on came out to ask them to put their masks back on. You are not making sure your patients are safe and cared for. Do better!

Over 500 dollars billed PER physical therapy appointment to have them watch you do stretches?!?!?! STAY AWAY

Friday came to the er with a eptopic prag and I waited 4.5 hrs to get a room the receptionist was rude said I wasn't as bad as others meanwhile I'm in so much paid and bleeding ... after a ultra sound they just said it was a miscarriage and sent me home .... the next day my tube burst I was internally bleeding and was in so my pain had to go back to the er for emergency surgery .... they could have caught it in Friday if they did the right tests... I tell you what I will never go to sw er ever !

Autistic children should not be treated like second-class citizens, but y'all made sure to act annoyed and instead of explaining anything or providing distraction or support- you held him down with five or six people. And then you got annoyed when his mother (me, a nurse) offered to help in anyway possible to calm him down. Fairview has a great program in their ED for children with unique needs. We only came here because the ambulance brought us here after our unconscious son with blue lips was unresponsive. Y'all said it was likely "sensory" related. Just say you don't know how to deal with autistic children and quit claiming to be a five star ED.

Horrible hospital. They are not what they used to be. Do not apply there if you value your nursing license!!!!!!

I would like to say that even though hospitals are running short staffed that I accurately had a wonderful experience when I had to return. I was here on the 11th and it did not start out good so I left. I was instructed to come back by a provider to be checked out. My second experience was totally 100% better. The staff were all so nice and understanding. Kudos to everyone who played a roll in my care. I did get transferred out but while I was hear at this facility it was top notch.

Absolutely a joke of a wannabe be police force completely incompetent. I don't know who or what training you're clown force does but by God hire veterans and ex police. Pathetic couldn't contain a minor and have no fricking idea of what the heck they are doing.

A University hospital, clean, big single rooms, kind helpful staff and nurses who really care. Good visiting hours,parking garage. Only complaint is you are going to get your steps in. Being a large hospital you are walking and walking and walking to get to where you want to be. Except for emergency area that is right up front off Bagley road.

Was born here in 95. Turned out okay.