Target Optical's Online Review Report Card
Target Optical
4.6
Average Star Rating
102
Total Reviews
11
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Target Optical received 89.4% positive feedback, with patients praising the friendliness, knowledge, and helpfulness of both the staff and doctors. However, 10.6% of the feedback was negative, primarily citing rude behavior, delays in service, and issues with order management. Overall, Target Optical is appreciated for its exceptional service yet can benefit from improved communication and order tracking.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Target Optical's Reviews
My optician, Jenn, North Canton Target, was friendly and knowledgeable about insurance, lenses, and rebates. I ordered contacts and glasses on Wed. Jan. 7, 2026. Contacts delivered at home Mon. Jan. 12, 2026. Glasses came to store Wed. Jan. 14, 2026 and Jenn got me in same day to fit them. Very happy with fast, efficient service. Kudos to Jenn for her help.
Reviewed On Google
Our optician, Misty, was so helpful and nice. She helped my daughter find a special lens that was needed for her prescription. We had to go in a second time because of an insurance issue, we made sure we went back when she was there... she also called me back about the insurance issue. Misty printed up all the paperwork for the insurance so all I have to do is mail it in, which was awesome! She was so patient with us and fun! Thank you for all your help Misty! You definitely have a returning customer.
Reviewed On Google
I was pleasantly surprised-the optician that helped me find my frames couldn’t have been more helpful! She found a coupon I could use for my glasses & it was very helpful-my glasses were costly but the coupon that she found took a bit of a chunk out of the cost! I’ll definitely get my next glasses at the North Canton location!
Reviewed On Google
I love the North Canton location near Belden. Every time I go, I get great customer service. Everyone is friendly, helpful, and several times went above and beyond. I highly recommend this location!
Reviewed On Google
Wonderful experience! Cynthia is very helpful and kind!
Reviewed On Google
It has been all most 5 weeks since I ordered my safety glasses they have lost my name due to a glitch in the system two weeks ago they said they will get back with me they never did.
Reviewed On Google
Cindy helped me adjust my glasses even though I didn’t get them here. :) Thank you Cindy
Reviewed On Google
The person that's doing, the lenses is very, very, very disrespectful and rude. I asked her a question. And she got extremely smart with me. I really don't appreciate that. I was just asking that question if she is having a bad day. Then she needs to go home for the day. If I was able to give you 0 stars I would this was terrible.
Reviewed On Google
I’ve had amazing experiences every time I go. Great customer service, Cindy in particular is very sweet, helpful and personable.
Reviewed On Google
Overall a great experience. Doctor and staff were aewsome. Would definetly recommend to friends and family.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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