Robert B. Cucinotta Md's Online Review Report Card

Ridiculously bad with respect to scheduling. I had a prescription run out that he could not refill without seeing me. Fair enough and partly my fault. But when I tried to schedule an appointment, even just a five-minute consultation in order to tell him that the regimen is working and get the prescription refilled, the soonest he could get me in was in TWO MONTHS. I told the staff member I was speaking with that I would very likely be sick inside a week without this medication. I asked if this made sense to her. She said "If I was you I can see where it doesn't make sense, but as a health care worker it makes sense to me." What part about that implies either "health" or "care"? Dr. Cucinotta is actually pretty good and has helped me, but it doesn't matter how good a doctor is if you can't get in to see him. Recommend you call someone else - anyone else - who can schedule you before you die from whatever is causing your health problem instead of trying to work with this inferior practic

Saw Dr. Cucinotta for a colonoscopy.....His team was super, friendly and thorough! Scheduled my husband too!

Horrible, just horrible! I had been in remission with my Ulcerative Colitis for a couple months when I suddenly went into a flair. Sent him a message thru MyChart asking if he could switch my maintenance medication because the meds he had put me on stopped working. Fast forward 6 months and even after literally begging him to switch meds he still had done nothing and I was miserable with bloody diarrhea. Simply put, he just didn't care. I found another gastro Dr and he found out within 3 days what was wrong with me...I had a parasitic infection!! LOVE my new Dr and I'd never go back to Dr Idiot. In my opinion he shouldn't be practicing medicine at all.

Excellent care from Dr Cucinnota and the whole OP Surgery team at MHMH, Oxford IH today. Much appreciated!

Very nice staff and doctor

His entire OFFICE is wonderful! I know them all personally & they really take the time to answer any questions I have.....Great work ladies

Let me explain why they have a four and not something lower DESPITE something I experienced after hours (not yelling just emphasizing)... You see, the office staff that I spoke with initially when setting up my appointment was very nice. However, an after hours answering service I spoke to last night had the RUDEST person I've ever spoke to from a Dr.'s office. I'd expressed to the woman that the time I was scheduled to come in for a colonoscopy was too early of an arrival time simply because of my daughters school not being opened that early for drop off. She stated "I'll tell the Dr. you won't be there." I said, "No, ma'am please express why I won't be there... do not just say that I won't be there because that could look inconsiderate of their time and almost like a "no show" type of thing. I'd like to reschedule for the next date they have available but for a later time." She replied "I don't have to answer to you. I will give them the message that you won't be there. " I stated "huh, ...you don't have to answer to me...?" " What are you talking about, I just want to make sure the message they're given is clear as to why I can't come". I then heard a dial tone...? I called back to make sure if it was a mistake or not but then the same woman answered and hung up again!.. Stating, "do not call here again" and made an outrageous comment saying I "threatened" her because of stating to " please make sure she gives them the whole message as to why I couldn't make the appointment" and that I" would make sure they knew what I'd originally expressed to her." I couldn't understand why that would offend her. Again, I'd only asked her to do that because she kept saying "I'll give them the message... I'll tell them you won't be there." but not why I wouldn't be there. I was utterly confused by her unprofessionalism and wondered to myself "What in the world is her deal, I'm just trying to provide the Dr. with clarity?!" My daughter video'd when I called the answering service back and was in unbelief when the same lady answered and had hung up in my ear again... the lady was loud, rude, and most importantly terrible at her job to treat some one with such disrespect! By the second call with me STILL speaking kindly to her I finally got really irritated and let her know that she didn't need to treat me that way and how "no one from his office had been disrespectful towards me" until speaking with her! The office was told about the situation and not only extremely apologetic but rescheduled the appointment for a better date and time and expressed a kind and thoughtful message to me from Dr. Cucinotta who was not pleased at all with how the answering service person treated me. and made provisions where I could avoid speaking with her again. For this, I give them a four for their thoughtfulness and flexibility with changing the appointment. Anita in the office, Julie (nurse) and the nurse I spoke to about prep prior to the colonoscopy procedure are all good at what they do... very kind and considerate in their treatment towards me in preparation for this procedure. God is faithful!

Some physicians really are concerned for and want to help people...some are in it for the money. That's Dr. Cuciotta. In our visits with him he didn't come near us, stood in the doorway to tell us what was needed scheduled. After the procedures we were not given any recommendations or advice on what to do next. He is definitely not a people person. Do not recommend this guy for anything. We certainly will not return.

He’s such a great doctor always polite and really listens to you when you talk definitely recommend him

Not very good in the scheduling dept., were supposed to call me back twice, and never did....