Kourosh Saghafi's Online Review Report Card

Thorough dr!! So nice and kind and caring!! On the ball! Great staff!!!

Staff is a joke. Been trying for a whole week to get a refill on my father's inhaler and their answer was contact the pharmacy when that was the 1st thing I did. They sent a fax over but the office is so out of date they probably need a pigeon mail carrier to get anything. Not to mention that they hang up on you when they don't want to deal with you. Also his office is NOT wheelchair accessible what's so ever, and I have a small wheelchair for my father. Definitely switching to Cleveland Clinic as soon as possible.

The Most Disrespectful DO I have seen in a hospital Setting Belittles people like their nothing tells patients he dont think that they have what they have been being treated for over 20 years .... If I had the power to Revoke his License to Practice I would !!!!!!!!

Very good .willing to keep trying to fix my problem .neck spine ?....

This one star review is based on experience considering the fact I never got a chance to see how the actual doctor was. I was looking for a new primary care doctor and my insurance suggested Doctor Saghafi. I tried calling for two weeks before anyone answered the phone. When I finally got someone, the first thing Janet, the lady who answered the phone, told me was that the doctor doesn't provide anxiety medicine or pain medicine. Okay, cool. I don't need any of that. She asks me if I have any pre existing conditions. No. Nope I do not. I finally schedule an appointment, they called the day before and cancelled the appointment. I scheduled a appointment again, they called and cancelled the appointment again the day before, leaving me a voice mail and asking me to reschedule. I try calling back three times, no answer. I call the day of the appointment and speak to a Janet once again (who has been the sole person I have spoken to all along) and when I told her my name, she hung up the phone. When I called back, asking if the person on the phone was Janet, even though I knew it was her considering her voice is all over my voice mail, she said Janet is on another call. Um. Okay. So I ask to reschedule my appointment for the third time even though I knew at this point, there was no way I was going to go to this doctor. Janet said Doc has cancelled all appointments for the entire month of July. Seriously? It's July 2nd. How are you even in business? Okay so I'm trying to be understanding and sympathetic here like maybe he had a death in the family, lost a leg, etc. I can't judge someone I've never met. But my experience from the start with his staff was that he really didn't want any new patients and whoever Janet is needs to be trained in customer service and perhaps some compassion because her annoyance that I even wanted to go there as a patient was crazy. She literally hung up on me. Good luck to anyone trying to go to this office as a patient! Better off going literally anywhere else because they are apparently closed. Or something. I'm still trying to figure it out.

Been seeing him for a lil over a year always too busy messing with his brother to see patients on time rushes through appointments and has a very one sided opinion style feels like he is always taking down to you and that you are beneeth him and using his time he takes his time to do what you need and seems careless about your situation

He took care of my uncle in long term care facility. I really don't know if he ever personally saw him or not The was either a NP or PA that saw my uncle. When my uncle had a severe issue the Doctor kept telling everyone my uncle was generally confused but many health care professionals did not think that at all. He didn't seem to know my uncle very well and seemed to be giving wrong impression to those taking care of him in Nursing Home and when he went to Hospital ED. He gave orders to restrain my uncle in hopsital and I never was informed why. On one visit to the hospital a nursing home wanted a catheter left in to a make it easier for them, and Dr. Saghafi was agreeing, thank god for the Kidney Doctor who was the specialist and seemed to overrule him. Communication is very poor with doctor regarding elderly family members.

Made me very uncomfortable. When I was in the hospital he stopped to see me for maybe a total of 5 minutes the entire week I was there. He did not seem to want to be there. When I followed up with him he spent most of the time telling me he had no idea what was wrong with me, dismissing my concerns and answering with worst case guesses, which only manage to make me panic. I had just lost my job and he (on more than one occasion) lectured me for most of the appointment about getting a job taking out a loan and going to college. I was very uneasy every time I had to be in the same room as him as I felt he was being very cavalier about my condition and judgemental about my financial situation at the time. The receptionist was nice and asked questions and was very helpful. She seemed to care more than he did.

He was very attentive and concerned about my mother's condition. More so than her own Primary Care Dr., that we actually switched to Dr. Saghafi.

Very good doctor been with him for over twenty year