Joshua Ordway's Online Review Report Card

Absolutely the BEST "bedside" manner! Professional, excellent listener, & forthright w/ information, which I so appreciate. I highly recommend this young man.

I want a doctor that's not controlled by a network, like Premier Health. Wanted me to come in for a prescription with no refills. You have to make an office app. / visit every time you need a refill. No more Premier for me!

Dr.Ordway is great and very responsive! He really listens to what is going on and is extremely quick with e-visits.

Dr.Ordway always treats me like a real person. His bedside manner is impeccable, he is honest and direct with me, and he is always willing to hear what I have to say. He may be the only Primary Physician I've had that doesn't talk down to me. He is as educational as he is personable, and he knows his stuff.

First visit went ok, second visit I realized I felt hurried an he acted like he didn't have time to listen , went because I felt like I had the flu, he didn't have any flu tests at his office so he sent me to Atrium. They did the flu test thought it was over an nurse said Dr. wanted blood work which I didn't ask for an the blood work was basically a complete blood physical which was never mentioned during initial visit. Next thing I know I get a bill for 507 dollars. Sister has been RN for same Dr. for 27 years she now does billing due to accident an told me to get my paperwork with codes an she was shocked an said most of the bloodwork was unnecessary when all I went for was a flu test. Staff was on the ride side, wouldn't send my dog to this Dr.

I had been going to Dr. Ordway for several years, but after a request for a yearly wellness visit so I could get prescription refills and have a check up and getting charged an office visit instead, I had to decide to find a new PCP. Very questionable billing practices. And after questioning it, I was told because I had 3 recurring issues they would still have to charge me another office visit as well as my yearly wellness visit. Seems very wrong and crooked to double bill patients just to receive refills for meds.While I did feel he was a good doctor, it's not worth being over charged like this.

very unprofessional staff. they even told me the wrong date for my appointment. then said I owed them 30 dollars and was going to collections all this in front of several strangers also waiting. needless to say I wont be back

Having worked in healthcare for over 40 years, I am not an easy patient because I have seen many cases of both excellent and inferior care; can recognize the difference between them; and have high expectations for my own care. Finding Dr Ordway has been a very pleasant surprise. Not only is he up-to-date on his medicine, but he has proven to be a very good listener who cares about his patients. I recommend him every chance I get.

I changed doctors because I moved and I was very nervous about. I liked the staff. They were all very friendly and efficient. Dr Ordway was very personable and professional. I’m going to like it there.

Dr. Ordoway is an amazing doctor and I recommend him to everyone. He’s super nice and seems like he really cares and listens.

Dr Ordway is a caring and customer friendly person that takes the time to ask questions, evaluate and examine you like a doctor should. I highly recommend him and the whole staff at Franklin Family Practice for any one looking for a great doctor. He is so refreshing from the normal unfriendly, not caring, go thru the motions, write a script even though you may not need one, see you in 3-months and pay me now doctors that you’ll find at most places. The medical industry needs more people like him.

I had a false urine test and could prove otherwise, yet they would not listen to me nor let me prove otherwise. Quick to judge instead of looking the situation. I had to switch providers

I wish I can put zero star !! Bad experience every time I went there + the nurse are so rude with Coustmer! Dr Josh sorry to say that you are good but your co-workers are !!!!

Dr. Ordway is intelligent and knowledgeable, but still respects your own personal wishes... unlike many other "Elitist" doctors who won't even listen to your thoughts and wishes. I am so thankful our family found him. We are completely pleased.He is very upbeat, very positive, and yet is still very knowledgeable and intelligent. He's got a maturity level you expect from a doctor twice his age.He actually earned my wife's business first. After my wife's glowing reviews, I decided I'd give him a shot despite being happy with my old doctor. He accepted my skepticism and plethora of questions without skipping a beat, which gave me a lot of confidence in him. Its been over a year now, and he totally earned my business. He's everything you want from a primary physician.

Outstanding practice and rapid response to e-visits!