Robert Stern's Online Review Report Card

Dr Stern removed my cataracts. I had excellent outcomes. The office is friendly yet professional and thorough. I also received excellent care and treatment at The Cleveland Eye and Laser surgery center.

My wife and I have been going to Dr. Sterrn for several years.  We have been very satisfied with the care, efficiency, and professionalism of Dr. Stern and the doctors that he has added to his staff.  My wife has had two eye surgeries which were successful and done efficiently and compassionately.  Followups were well done.  For one emergency issue my wife was squeezed in and taken care of very well.  The office staff is likewise courteous and efficient.  We are very impressed with the whole operation.

Great office, docs, and staff!!

I love Dr Robert M Stern he is very thorough, telling you what he is doing while he exams you, always letting you know what he sees and what he feels needs to be done always feel all my needs have been address

I’ve been a patient of Dr. Stern’s office for contact lenses for many years. Recently I was diagnosed with cataracts in both eyes. I had the first eye surgery yesterday and follow up appointment this morning. Dr. Stern was very professional, compassionate and thoroughly informative in explaining the entire surgical procedure and followup. I was totally at ease during the first surgery and anticipate the next surgery with the same confidence. Dr. Stern has my highest recommendation .

Dr. Stern is wonderful.  His office staff however leaves ALOT to be desired.  Front desk not welcoming and his technical staff just stood around bickering with one another. So unprofessional, takes along time just to get an appointment and then you have to deal with the staff and their rude behavior just to get to the doctor.  Wont go back.

Excellent experience with Beth Lin OD who fitted me with new contacts.

At this office, the doctors know what they are doing. I will give them that. However, the experience is terrible. The staff is extremely rude especially when trying to schedule appointments. I have been very put off by the bad attitudes and bad communication that the receptionists have shown towards my wife and I while trying to get my son in for appointments and procedures.I'm not sure if they listen to the messages I leave or just choose not to respond out of laziness but it definitely feels like they don't care. My wife gets the same feeling. You would think they would be a little more polite considering that we have been patients for a while now.In short, although the work they do is great on the medical side - the admin side of things are mediocre at best. Very unwelcoming and frankly down right rude. If it weren't for the great work the doctors have done for my 3 year old son we would have been long gone already.

Dr. Stern is an excellent eye doctor.I would highly recommend this doctor to my friends and family members.Dr. Stern is a compassionate and caring.The staff is kind and caring as well.

Dr.Stern saved my right eye from a serious injury.

Dr Stern is a very compassionate doctor.