Healthcare Express's Online Review Report Card
Healthcare Express
4.2
Average Star Rating
307
Total Reviews
0
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Healthcare Express's Reviews
Quick, professional, nice people
The medical team in the back was fantastic but receptionist had a bad attitude. I almost canceled and went somewhere else. Again, medical staff and doctor was great!
Great customer service and expedient!
Everyone is very nice and thorough. It’s always very clean.
Get there at eight and you won’t wait.
Dr Mickie was very nice and explained that I had bronchitis. She listened to what I had to say and we decided on the best treatment for me. The staff was really helpfully too! They are super people! Thank you for your service!!
I was able to be seen very quickly without even having to book an appointment online. Staff were friendly, patient, and provided streamlined yet thorough care. Thank you!
I made an appointment for the afternoon after feeling bad for a week. There was no crowded waiting area & got right back to the room. I can't wait to be feeling better & have the relief knowing it's not covid or the flu. Thanks everyone at HealthCare Express Urgent Care!
We love coming here as a family. They are a wonderful staff of nurturing employees. When we are sick or hurt they know just what to do. Thank you everyone at HealthCare Express for taking care of my family in rapid situations.
2.5 hr wait which wasn't an issue given all the demand but I asked about how much longer it would be to be seen and they told me 1.5 hrs. I asked if I could run down the street and get something to drink and was told that I'd be moved to the bottom of the line if I left the property. They told me there were nurses watching the parking lot?!? I understand moving me to the bottom of the line or cancelling me if I'm not there when they call me but what would it hurt to let me leave and get a drink?!? It would be my risk that I wouldn't be there if called but it would have taken 10 mins... It's really sad because the front desk lady was so kind before but based on this experience, I won't be back.
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Locations
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
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