Access Medical Center Urgent Care Newcastle's Online Review Report Card
Access Medical Center Urgent Care Newcastle
4.5
Average Star Rating
898
Total Reviews
88
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Access Medical Center received 88.3% positive feedback, with patients praising the friendly and knowledgeable staff, efficient service, and professional atmosphere. However, 11.7% of the feedback was negative, primarily citing long wait times, unsatisfactory administrative processes, and issues with communication. Overall, the center is appreciated for its reliable care, yet it needs stronger administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Access Medical Center Urgent Care Newcastle's Reviews
Very friendly and down to earth. Would recommend to all.
Reviewed On Google
Always great fast and effective treatment, courteous and professional.
Reviewed On Google
2hr wait even with an appointment. Doctor took little to no time listening to what my symptoms where and discussing them. Took a few tests that were not necessary because they would not listen. This is the third time this has happened to me here so it’s time to pick a different place until they can run a more efficient business and increase their level of care.
Reviewed On Google
The guy at the counter was so informative and you can tell is in it for all of the right reasons. This alone made me want to come back, but then the nurse and doctor/NP(not sure which) in the back saw me promptly and got me in and out. 10/10. The guy at the front definitely deserves a raise. 💕
Reviewed On Google
It’s so nice to go to a medical facility with outstanding customer service and care. From Reception to their clinical team top-notch. I dread going to any urgent care, but I finally found one that I will go to without a doubt because they make you feel welcomed and address your needs
Reviewed On Google
This is one of the best urgent care clinics! Not only are they quick but we always receive good care here.
Reviewed On Google
The Dr was amazing, very helpful in everything! The staff is also very nice and listens to you and your concerns. Kelley Nesdahl was really great!! Highly recommend them
Reviewed On Google
This place is AWESOME!! They are spot In friendliness and curiosity. The place is genuine. The dr. listened to everything I had to say. She was never rushed through my examination. She explained how my meds were going to work. This will be my go to place anytime I need to see a dr. I will take this new happy place.
Reviewed On Google
Dr Kelly is amazing! She is so thorough and listens to all of your concerns. She is an excellent health care provider!
Reviewed On Google
Besides the wait time everyone was wonderful.
Reviewed On Google
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Locations
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
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