Allset Urgent Care North Penn's Online Review Report Card
Allset Urgent Care North Penn
4
Average Star Rating
39
Total Reviews
16
Recent Reviews
1
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
AllSet Urgent Care received 75% positive reviews, with patients frequently praising the kindness, efficiency, and attentive care. However, there were 25% negative reviews, primarily criticizing communication issues, unprofessional staff behavior, and lack of pain management. Overall, the practice is appreciated for its efficient service, but improvements are needed in communication and staff professionalism.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Allset Urgent Care North Penn's Reviews
If i could leave no stars i most definitely would. I got here at 9am, i was told it was too long a wait i could go run errands & get on the list. I get here 15 mins before a scheduled time @11. Knowing there would still be a short wait, but then i wait 2 hours with no update. Even after rooms are free no update. I’m leaving @1 without being seen or acknowledged. They need to communicate better and not have a tv with appointments on it if it’s not accurate. I will never recommend this place to a soul. You’d think with everyone coming down with the same thing they’d make it a bit smoother or COMMUNICATE. Hopefully no one has this same experience.
I appreciate the attention given today. AYSIA was so kind and the other helper as well as the PA.
I had a great experience when I arrived to AllSet Urgent Care. I was feeling... not so great, to say the least. Jennifer & Clara warmly greeted me then roomed me right away. Jennifer got all my pertinent information before I saw Angela, NP. Angela was fantastic! She assessed, diagnosed, and sent my prescriptions to my pharmacy before it closed. I so appreciate all of them working so efficiently as I got my prescriptions just before they closed. Thanks to Jennifer, Clara, and Angela, I had a great Christmas! I feel much better!! I definitely will use this location if ever I need Urgent Care again.
They need to update their hours to reflect they stop seeing patients early to be out by 8.
I needed a refill of a prescription I've been on for more than 20 years but my primary care doctor died so I called this clinic but I was told that THEY DO NOT PRESCRIBE ANY MEDICATIONS --- AT ALL ! If you go to them for a sprain or broken bone and have xrays and have the bone set in a cast, they will NOT give you any pain meds. The medication I need is not a narcotic. It's something that is very common. I cannot believe that this clinic will NOT PRESCRIBE MEDICATIONS!
Extremely timely and took a lot of care to understand my husband’s symptoms!
This was my first time to go to an AllSet. Clara, Jennifer and Jeri were super friendly and caring. Luckily I was the only person there so they got me in immediately when I walked in which I appreciated since I had a pretty deep cut on my thumb that needed stitches. This was probably the best experience I’ve had at an urgent care facility especially on the customer service side. This will definitely be my go to place now, but fingers crossed hopefully not too often.
Excellent care!! They were super fast and friendly! Clara, Jennifer, and Katrina were the lovely people who helped me. Outstanding service!! I 100% recommend getting seen there!
I’ve been a few times and they are always the best! The staff is so kind and welcoming and they get you in and out quickly. This is such a great benefit for our area.
Thank you for taking such good care of me! The nurse was super friendly and we had some laughs. The Dr was very informative and took care of all my needs. Thanks again!
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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