Cassie Smith's Online Review Report Card

Not much of an experience. The first time, I never even saw her. Only her assistant. The second time was very brief. She introduced herself, and didn’t really tell me much. The information I recieved all came from her assistant. I was not impressed at all. It seemed like I was “out of place”. The office seemed to be for people with tons of money and if you wasn’t one of those people, u didn’t get that good care. That’s just my opinion. They wrote me a script for synthroid and stated I could not use generic brand but the sample they gave was generic. After the second appointment, I didn’t return.

I gave it two visits which were two many - I do not recommend Dr Smith

She listen, and explain what's going on she ask you questions, to find out more about your health. And she answer all of your questions. She gets back with you if you call or her assistant or Nurse will. Her staff is very pleasant, and you are seen in a timelymanner. She is with Optimal Health group the front desk they are pretty busy at time before they can greet you. A few will inform you that they will be right with you. Also if you have an appointment at 8:00am they need to inform you what time they open there doors so you want be thinking they are ignoring you while you are standing outside looking at them not informing you that doors open at 8:00am but she unlocked the about 7:50am so besides that everyone is fine. If your appointments are made at 8am let the client know what time doors open up before they can enter in. Thank you

She listens and she cares. She doesn't just look at the numbers and tell you are fine when you know you feel awful and you have to deal with it everyday. She's changed some medications and made suggestions for lifestyle and diet changes that have worked. Very happy that I switched and started seeing her for diabetes and Hashimotos.

I have the utmost appreciation for Dr. Smith’s ability to diagnose and treat the many diverse conditions and illnesses that fall within this discipline, while also treating the patient with care and concern as well.

She is curt, pompous, opinionated, and has no sense of humor.

Had a wonderful experience with Dr. Smith. This was my first appointment with her. She explained everything about my condition and spent plenty of time with me. She is knowledgeable and I feel happy she is going to be my doctor.

When you can’t count on a Dr who answers a transferred line from the receptionist to acknowledge you and assist you in getting the information your insurance needs to process your prescription , who then ignores your request to cancel all future appts because your not happy with her service until you complain to the executive office, then makes negative calls & emails around to your other physicians spreading lies, I would say it’s time to probably take legal action.