Top Sentiments Expressed in
Top Sentiments Expressed in
Great customer service, they were professional, comforting, and the doctor was informative and compassionate about my diagnosis.
First of all, I want to say thank you to First Med Because I was really sick and took some cough medicine which caused me to be a few minutes late And they still got in Promptly I was willing to wait since it was my fault…Where I am disappointment however is there ability to get my medication to Walgreens and when I clearly told them Walgreens didn’t have it I feel like First Med could of sent it again or called it in…. When it comes to this, I am just as disappointed with Walgreens 150th and western but Walgreens after talking with Management called First Med to get my prescription verbally done… I just feel like First Med could of tried harder…Non to less, I apologize for being a few minutes late because I slept in due to the medication I had taken and appreciate them still getting me in but I still would have appreciated if First Med and Walgreens would work harder in getting people there medication on time and not let it fall on the person that’s sick with no solution to be had until like pulling teeth to get there meds!
The staff was very friendly and the visit was very quick. Scheduling online helps also.
Extremely professional and friendly staff. Very helpful!
This clinic is the best clinic that I've ever been to.They've helped me 3 times and my daughter once.They're nothing short of amazing.
They were thorough and treated me for an infection that another urgent care didn’t. They also did an X-ray to make sure I was okay. The nurses and staff were friendly. Highly recommend.
All of the staff at the Penn location are amazing! 10/10 care always!
I was in and out quickly for a COVID test. Everyone was very friendly!
I was so impressed by the kindness of every person I came in contact with. Even though they were so busy, everyone, from the receptionists, to the nurse and the PA, was so kind and genuine.
Absolutely the best I’ve ever been treated everyone was very nice
They are always so kind and efficient! They take every precaution to keep everyone distanced and safe. I almost always get the same nurse and she is the absolute sweetest! I believe her name starts with an M.
great customer service speedy service and sweet people
Put my name on the waiting list at 9:15am (with a 4 hour wait time) and finally at 3:30pm they called me and told me all of the doctors left…. I understand sometimes it takes longer and that not a problem for me but I really needed to be seen.
Friendly staff no issues with my visit
I think they truly need to reconsider removing the word “URGENT” out of their name.
So incredibly thankful for this care team! Even when every other urgent care in the city is booked, these healthcare workers were still taking care of patients as fast as they could with a smile on their face! Grateful!!
PA Kat Williams was absolutely and incredible health care provider. She understood my needs, she spoke to me in ways I could understand, and she reassured me through my illness. I was pleased with how quickly I received the results of my test, the analysis of what could be causing my illness, and her prescription to help solve the problem.The FirstMed system of letting me know how many people are ahead of me was *very* helpful and allowed me to get a couple of errands done before my visit started.
Excellent customer service and supportive staff!!!
I like the staff, they're friendly and quick. The only issue I have is that they've sent my prescriptions in late for myself and for my girlfriend. Whenever you're sick and don't want to be out already, waiting 40 minutes to be told it wasn't received isn't very nice. This has happened twice on separate occasions, not just a one off day.
Check DocInfo.Org for any disciplinary action against this provider.