James Wendelken's Online Review Report Card

Dr. Wendelken is very caring about his patients. I've been going to him for several years and I don't think you can find a better urologist. He has always taken the time to thoroughly answer any questions I may have, and that may be why his appointments run late because I imagine he does that for all his patients.

Prompt he is not (1st visit was 2 hours get see him)

My husband saw him a month ago having extreme pain. It took him over a week to schedule cat scan. We’ve called the office dail since then. No one will return our calls. My husband still in pain. It has been the most unprofessional experience. We waited weeks for them to even set us up an appointment in the first place.

I arrived 30 minutes early to fill out paperwork then I waited 1.5 hours to be seen. They cycled through the waiting room twice and still didn’t call my name. I asked if there was any particular reason I was being ignored but wasn't given a satisfactory answer. Four patients later they still hadn’t called my name. I cancelled my appointment and got my copay back. The doctor said to me as I was walking out "that's OK...there are plenty of other patients out there." Not exactly professional.

Waited over an hour after my set appointment. Got to see the doc to get questions answered. He's got a very high opinion of himself. Then when I wanted to get my convalescent leave paperwork signed for the military, they said they would not do it without a $40 payment. My patient advocate told me that was illegal. Called Tricare and changed my referral to a better doctor. This guy is a crook.

Very nice and friendly man! My four year old son seen him and he was exceedingly nice and informative. Very kid friendly too. His schedule seemed a little sporadic.

We never asked dr a question without him getting offended and more than 2 months later, I still have kidney stones! Three mess-ups in scheduling-two with procedures and one an office visit. Seems to be little communication and organization with him and staff. We will not be back.

New patient arrived 30 mins early for appt. to do paperwork. 60 mins after scheduled appt time, still sitting in waiting room. Asked the nurse how much longer wait would be was told "well there's other patients ahead of you". Some people should learn just because their name has MD at the end it doesn't give a reason to keep patients waiting. Wouldn't recemend Dr. Wendelken to anyone.

Second visit to ask a question, and waited 45 min beyond apointment time. I asked if I should be rescheduled and was told no, that he would be with me shortly. Waited an additional 10 min and finally had to leave due to other commitments. I will find another doctor.

Dr. Wendelken has been my doctor for about 10 years and he is aggressive when you have problems that are hard to treat.