Stacie Elizabeth Rougas's Online Review Report Card

Probably the worst run practice I have been too. No communication from the front desk that she was running over two hours behind. This was consistent with follow-up visits even when they were scheduled for early mornings. Second visit she didn’t show up for but had the PA see me. She totally misdiagnosed me, had do a bunch of lab work which Rougas then completely reversed on the next visit. Resulted in wasted time and expense for me yet still no resolution to my skin issues. Answer always seems to be try this and book another appointment which is always months out. I always had the feeling that they just wanted you to buy their other services not focus on medical issues. Told my primary doctor that this was the worst referral I have ever had and a huge disappointment within the Mercy system.

Sabre in billing is rude. she’s loud and abrasive. Not a fan.

We have been going to Dr. Rougas for years. She has always been very kind, personal and thorough in her treatment.

Really long wait on first visit. Literally every patient was seen before me. I waited almost 3 hours. Never saw her again.

Rushed my visit, gave an erroneous diagnosis so she could bump off my preventative status so her private firm can bill me instead. Should stop practicing medicine and practice dealing with people first. This is why people don't trust doctors! Be the difference and be a good doctor.

Stacie was originally part of the Mercy system that forced their physicians to be honest. As of my last preventive meeting (of several I've had that have been marked prevented) she managed to get a misdiagnosis in so her private practice can remove the preventative status. In fact, talking with the billing department they said they never bill "preventative" and look for anyway to remove that status. On top of that, my meeting with Stacie was rushed (5-10 minutes at most) but I was billed 45-60 minutes. Would best to find someone more professional and passionate about their profession.

Today I visited her office again, giving them the benefit of the doubt with my first visit! Again I waited 1 and a half hours in a freezing waiting room to finally be seen for 3 minutes! I was told to take my mask off for a photo so I left it off since I was the only one in the room! After her briefly looking at me she asked do you wear a mask? I stated when required, she said well in my office you will! Will not go back! The first visit was even worse! I sat in the waiting room for over two hours and people that came in a long time after me was seen first!

Only good part was wait time was short and desk staff seemed nice. I have a huge painful cyst. They got me into PA as its painful. She looked at it said we can't treat it, I will refer you somewhere else to have them look at it and here is a antibiotic to help with the inflammation. One antibiotics are for infection not inflammation. So she didn't address my pain at all nor the inflammation. I can't lay on my back nor lean back in a chair.. it throbs most of the time.. She said to make an appointment next week, then said no wait I won't have time to see you next week, don't make an appointment. I will call you next week to check on how its doing. Still haven't heard from her to check on me.

Staff was pleasant and professional, Dr Rougas is prompt and understanding, gives Pt plenty of time to ask questions and spends as much time with them as necessary. The wait was a little bit long, but worth it.

Worst dermatologist I've been to ever. Diagnosed my condition wrong and almost had me spending money and getting additional unneeded surgery. Misdiagnosis among other things and she's listed under Mercy but is no longer practicing there, she and another lady started their own practice in same building. NOT a Mercy provider.