Xpress Wellness Urgent Care- Ponca City's Online Review Report Card
Xpress Wellness Urgent Care- Ponca City
4.7
Average Star Rating
247
Total Reviews
0
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Review Summary
Xpress Wellness Ponca City received 92.7% positive feedback, with patients praising the friendly staff, efficient service, and clean facilities. However, 7.3% of the feedback was negative, primarily citing rude staff and long wait times. Overall, the clinic is appreciated for its compassionate care, yet it could benefit from improved time management.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Xpress Wellness Urgent Care- Ponca City's Reviews
I've been going to this urgent care for a few years now. They have treated me and my daughter on different occasions. The staff, nurses and doctors have always been very friendly and kind. The doctors have always given us great care and on the path to wellness. I have recommended this urgent care to my friends and family and continue to go there myself. Highly recommended!
Reviewed On Google
The receptionist was very unprofessional and you could tell she did not want to be there. When I called back to ask about a prescription to be switched to a different pharmacy because the one we chose was about to close she cut me off and said they will get to it when they get to it and that the PA had other patients that came in. I wasn’t rushing the PA that saw my daughter but if simply, switch to a different pharmacy. I worked in a clinic and know it can get hectic but know as a nurse that we still have to remain professional. I won’t be going back there which is sad because our last experience was great and we normally don’t need to go but there is plenty of other urgent cares in town.
Reviewed On Google
Had a horrible experience about a year and a half ago when I first went in. But I have been back a few times sense because my insurance covers me there. I'm glad I did they're so much friendlier now and the staff really listens and takes care of you. I will continue to go to Xpress Wellness PRN. Sarah former CNA/CMA
Reviewed On Google
The staff is very nice and understanding. I would highly recommend Xpress Wellness Urgent Care
Reviewed On Google
I love this urgent care they are so kind, professional and knowledgeable. I recommend Them to everyone
Reviewed On Google
Jenna took great care of me.
Reviewed On Google
So I have several illnesses that it’s critical to find out what’s wrong with me. The PA Jenna Specht went through several tests to find out what was wrong. Very professional and polite. I would recommend them to anyone for sure!
Reviewed On Google
Just an all around good experience with this office and the people that work here are amazing! Definitely my new urgent care!
Reviewed On Google
I’ve taken my son to Xpress numerous times. I’ve probably dealt with all the employees that work there. Michelle, Shasta, Bailey, Kaleanna and all of the providers are top notch. I won’t go anywhere else. They are all super professional and get right to work. Totally recommend going there!
Reviewed On Google
the wait was long, but totally worth it ... The PA was amazing. I will probably use this urgent care in the future!
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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