Aspire Dental's Online Review Report Card
4.8
Average Star Rating
711
Total Reviews
70
Recent Reviews
2
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Southern Hills Dental received 95.9% positive feedback, with patients praising the friendly staff, thorough service, and the pleasant environment. However, 4.1% of the feedback was negative, primarily citing high costs and billing issues. Overall, the practice is respected for its caring approach, yet it needs better cost transparency.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Aspire Dental's Reviews
The staff is understanding and courteous and they try to understand the situation his dentist and staff Thank you 🙂for your faithful service 💜
Great people
So welcoming and everyone who works here is so sweet, I would recommend to anyone
The most gentle teeth cleaning experience ever, water was warm, minimal "picking/scraping" due to cool tool.
I visited Southern Hills dental in December. First time ever visiting this office. I thought everything was fine with my experience, came in and signed the paperwork I needed to. Was taken back for x-rays. I was told that I needed a deep cleaning and they couldn't do a regular cleaning- that's never happened and I said that to my hygienist, I was like "That's crazy I've never had an issue where I couldn't just get a regular cleaning." I asked if that was possible and then to come back for the deep cleaning, she kind of acted like that I was stupid question and I was like Okay.... Someone treating me like I'm an idiot for not understanding the process of dentistry is not a great feeling.... But I literally kept it short and simple and just said Okay. Then the dentist came in for like 5 minutes and asked me about Invisalign. I said No thank you because I want to get this deep cleaning first. Then billing came in and it was $1000, I couldn't pay it so I was like Well I guess I'll leave because I'm not going to take out a Care Credit loan to pay for a teeth cleaning. Like it's no one's problem that I couldn't pay that so I honestly barely said two words to anyone in there about it. I just said I couldn't pay it and left. FAST FORWARD I went to a new office and needed my records. I asked for all exam notes and apparently I was "Disrespectful to hygienist and front desk and was told my behavior wouldn't be tolerated and that I need to be seen in another office." Literally not told any of that..... Would never have known this was their perception of me unless I got those exam notes. Was never told by anyone I have to be seen somewhere else because of my behavior...... What behavior I have no clue because again I literally said Hello, answered when asked how my day was. Sat in the chair and got all my scans. Like there's no reason to do too much talking at the dentist in my opinion. And the only issue I had was not realizing I couldn't get a regular cleaning before a deep cleaning and I stated as much with the hygienist and I thought that interaction was pretty benign.<br><br>So all in all I'm saying I had a bad experience because I had no idea the ENTIRE office perceived me as being a terrible patient with the bare minimum of interaction until I got my exam notes saying I was reprimanded and told to go somewhere else..Which I was not told any of that.
The staff at Southern Hills were phenomenal! Dr. Burk was Awesome. He explained everything step by step so I would have a good understanding of what was going on. I'm so excited to get my new smile 😃
Fantastic staff. Very friendly and knowledgeable team. We love Southern Hills Dental.
Friendliest staff ever! The team works great together. Had major dental work done and don’t think I could have pulled it off anywhere else. They all made sure I was calm and as comfortable as can be in a situation like that. Thank u so much
Very good experience considering I was at the dentist office!!
Great staff and service
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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