Spring Dental's Online Review Report Card
4.7
Average Star Rating
893
Total Reviews
92
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Review Summary
Spring Dental received 91.6% positive feedback, with patients praising the dentists' friendly staff, thorough explanations, and comfortable atmosphere. However, 8.4% of the feedback was negative, primarily citing poor customer service and issues with fitting dentures. Overall, the practice is appreciated for its patient care, yet it needs improvement in customer service.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Spring Dental's Reviews
Amazing friendly staff good work
Reviewed On Google
Dr. Caleb Ruff and assistant Nicole are THE best! Dr. Ruff is so gentle and nice! I have sensitive teeth and everyone was very gentle with the cleaning and polishing. I highly recommend!
Reviewed On Google
Absolutely amazing service!! Dr. Ruff was so sweet, patient and friendly he made the whole process very comfortable, the whole team is wonderful in every way !! I would definitely recommend
Reviewed On Google
Dentist and assistant dental are amazing! My little girls love going there.
Reviewed On Google
Will never go back to that dentist. Went there for a tooth extraction, the most painful experience I've had at any dentist more painful then having my wisdom teeth pulled. I believe that because I could not change my schedule 3 day before to fit there's, they were upset and started on it before the shots they gave me set in. Good luck there
Reviewed On Google
My recent visit to Spring Dental (Brookside) was with Dr. Caleb Ruff. I had some dental work previously done there that needed to be corrected. He stepped right in, made me feel relax & comfortable. Reduce my anxiety & fear of Dentists. He explained everything, very patient & friendly, he is the best! Staff was helpful too. I do highly recommend Dr. Ruff. Also I had to return for crowns, he over & beyond to ensure they were fitting & working properly, provided an outline of how to take care of them because of the prior condition of my teeth that had silver fillings, provided a prescription special dental toothpaste. He's the best!
Reviewed On Google
They had me in and out very quickly and were nice and nonjudgmental.
Reviewed On Google
The Dentist Christian was very pleasant and kind and made me feel at ease! But honestly my favorite was talking to Charles in the office. He was so helpful and polite. He made my day better just by being himself! Kind and sincere! I wish every doctors office had a wonderful man like Charles! I really hope he knows what an amazing soul he truly is !! Thank you so much Charles, anyone would be blessed to have you work for them!!
Reviewed On Google
I decided to give Spring Dental another chance, and the staff were friendly and were able to get me in at a reasonable date and work with my schedule
Reviewed On Google
Had a cleaning appointment on the 22 of July. I was seen by assistant James and Hygienist JC . I was seen almost as soon as I signed in .I am not a big fan of visiting a dentist for any reason. But that being said both gentlemen were very professional and respectful of my comfort and well being . Very courteous. Great at explaining exactly what was going on and what procedures they were going to use. I was very impressed with their professionalism and their commitment to my well being . Great job!
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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