Utica Pediatrics's Online Review Report Card
4.3
Average Star Rating
28
Total Reviews
4
Recent Reviews
2
Review Sites Found
Accepts Medicare
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Review Summary
Utica Pediatrics received 89.3% positive feedback, with patients praising the caring and attentive doctors, supportive staff, and family-like environment. However, 10.7% of the feedback was negative, primarily citing rude front desk staff and refusal to wear masks. Overall, the practice excels in patient care but could improve customer service and staff interactions.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
List of Utica Pediatrics's Reviews
Dr. Hayden is one of the rare ones. She cares so much about her patients and doesn’t make you feel judged as a parent for doing what you think is best for your child. She makes you feel heard and is always there for help when you need it. Could not recommend her enough. We’ve felt so much better since coming here versus our previous pediatricians.
Reviewed On Google
Front desk never does their job when you call. If you ever need to ask a question or speak to the nurse you will get no answer and no call back.
Reviewed On Google
Front desk receptionist is extremely rude and disrespectful. It’s unfortunate because the rest of the team is fantastic. It’s been a repeat issue ever since Daley has stepped back.
Reviewed On Google
Hands down the best pediatrician in Tulsa. Both Daley and Hayden are wonderful. Highly recommend!
Reviewed On Google
I’m so incredibly thankful for Dr. Hayden and the staff at Utica Pediatrics. They have always been willing to work my sick toddler into their busy schedules and have never made me feel like it’s an inconvenience. My toddler out of nowhere projectile vomited in the lobby and everyone was super sweet to him and me to get it cleaned up. When my son was a newborn and very sick Dr. Hayden texted to make sure he was doing well the next morning. All of their acts of kindness do not go unnoticed and I’m so grateful to have them in our lives.
Reviewed On Google
Both Dr. Daley and Dr. Hayden are fantastic! They have been great with all of my kids!
Reviewed On Google
Dr. Hayden has been awesome with my daughter and myself as a first time mom. She goes above and beyond to make sure all of my questions and concerns are addressed. I’ve had to call her many times after hours and she is always quick to return my phone calls no matter what. She and her whole staff have always treated us like we are family. I cannot recommend her enough!
Reviewed On Facebook
I’m so incredibly thankful for Dr. Hayden and the staff at Utica Pediatrics. They have always been willing to work my sick toddler into their busy schedules and have never made me feel like it’s an inconvenience. My toddler out of nowhere projectile vomited in the lobby and everyone was super sweet to him and I to get it cleaned up. When my son was a newborn and very sick Dr. Hayden texted to make sure he was doing well the next morning. All of their acts of kindness do not go unnoticed and I’m so grateful to have them in our lives.
Reviewed On Facebook
We LOVE Dr. Daley!! My husband saw him as a kid and now our kids see him!
Reviewed On Facebook
Dr Daley and Dr Hayden are phenomenal doctors! The nurses are also great. My kids have been with this office since they were born. However, the younger lady that answers the phones at the front desk is awful. I have made several complaints. I know plenty of people switching offices due simply to her. Such as shame because everyone else is fantastic to deal with.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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