Healthcare One Urgent Care And Family Practice's Online Review Report Card
Healthcare One Urgent Care And Family Practice
3.2
Average Star Rating
82
Total Reviews
8
Recent Reviews
1
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
The provider received 64% positive reviews, with patients frequently praising the staff's attentiveness, knowledge, and fast service. However, there were 36% negative reviews, primarily criticizing rude encounters, long wait times, and unprofessional communication. Overall, the practice provides compassionate care but needs improvement in timeliness and patient interaction.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Healthcare One Urgent Care And Family Practice's Reviews
Things have changed and people have been replaced at the desk. This is my Medicare Primary clinic. All our kids and grands are patients with no fear going to this clinic.The Nurse Practitioner staff is excellent. Referrals are completed quickly and prescriptions called in within the hour. Always treated with knowledge and respect.
Reviewed On Google
They are awesome people and they care
Reviewed On Google
Been going here for several years and so has my family. Angie is the best and takes excellent care of us!
Reviewed On Google
We had a wonderful experience here. I absolutely love that they let you wait in your car and take sick patients in a separate door. They were so good with my little one that didn't feel good. They called in the prescriptions fast and called to tell us the text results fast. We could not have had a better experience. Everyone was so sweet and patient. Thank you!
Reviewed On Google
Front desk was nice. The nurse and practitioner were even better. Thank ya'll!
Reviewed On Google
I am a new patient with Angie and I have nothing but great things to say. She was amazing and super helpful and her staff was great as well! Definitely recommend!
Reviewed On Google
Rejected by others for IV saline, the NP believed me and helped me. I have been all over for EDS & POTS. It's hard to find someone not afraid to help.
Reviewed On Google
Do NOT waste your time. My husband went in because he could tell something was not right and this was the closest place. They chalked it up to heartburn and sent him home with Prilosec. The very next day we ended up in the ER with a ruptured appendix and then followed that by a 5 night hospital stay. Had they literally took 5 seconds and pushed around on his tummy, they would have known it wasn’t heartburn.
Reviewed On Google
Don’t waste your time here! You’re better off driving to Newcastle or Mustang… Several times they have wrongly diagnosed my children. We stopped using this place for a long time and then I need to be seen and long story short they are still the same.
Reviewed On Google
I have been going here for years (my kids and husband as well), and they are fantastic! The staff is always friendly, and the facility is always clean. It is an urgent care, so there can be a wait at times, but it's still faster than trying to get in with your primary care physician. I'm not sure where the negative reviews are coming from, I come here several times a year, and I've never had an issue. They call in prescriptions and a timely manner, and I've had X-rays read (even sent to radiology) very quickly. I have nothing but high praises for this place.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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