Top Sentiments Expressed in
Top Sentiments Expressed in
It sucks you have to constantly fight back and forth with medical offices and insurance companies. I have insurance but had to pay cash out of pocket because no one can figure anything out these days.
I have been going to Michigan neurologyfor ayr &half. I can honestly say I have had tremendous improvement after my visits maybe not long-lasting as I would like but every time I go back the next day I always feel oh my God so much better. I can't thank you enough for all the help and encouragement and love I have received. The staff has been wonderful.
Over a month ago, I visited my doctor due to severe, life-impacting symptoms that have significantly affected my ability to work. Following this, my doctor referred me to Michigan Neurology Associates. Although I was able to secure an appointment within a few weeks, it proved unproductive. No tests were conducted, and while they mentioned scheduling a sleep study, I have not received any follow-up call for over a month. My attempts to contact them have been unsuccessful, despite them readily accepting my copay for the initial appointment. Meanwhile, my symptoms have worsened, leaving me in the difficult position of seeking a new neurologist who is more committed to patient care.
She takes time out to address all of your concerns.
I'm only giving 2 stars only for Dr Jones who I have been seeing for about 6 years now.. he's always there to listen and help any way he can... The thing I have an issue with is the front desk people and the billing lady... First and foremost I have been coming here for about 6 years like I said and I've always been treated respectfully and always been helped above and beyond and the girls were always so caring and kind! Now I ran into two girls the past week who had the most snotty attitudes! One girl was named Jamie and the other is Chelsea... They are so snooty and just plain rude I'm sorry but if you don't like your job and you don't want to do your job then I suggest you find another occupation... And the billing here is just ridiculous... I feel like I'm constantly being charged for things without a statement or a bill for what I'm being charged for and they wait until you call for a apt to get a refill on your meds to say oh you have a balance of $$$$ that needs to be paid in full before we can schedule you... Like ok really why wait until last second to tell me this and why can't I make payments??? It's ridiculous and I am on Norco which I know you should never ever just stop taking it... But they will legit not schedule you until you pay the balance... I get it and I will pay it but let me know sooner or better yet like other Drs lete make payments because I am a single mother of 2 and I also have other bills as well not just the neurologist... It's just sad they care more about money then actually caring for your health
I FEEL VERY UPSET RIGHT NOW ITS 0-BELOW OUTSIDE I LIVE IN DETROIT AND I WAS TOLD I COULDN’T BE PICKED UP TODAY BECAUSE OF WEATHER AND I CALLED AND THE NURSE SAID I HAVE TO RESCHEDULE YOU I RUN OUT OF MEDS TODAY I HAD A PROCEDURE DONE ALMOST 2 WEEKS AGO BUT STILL IN PAIN I HAVE VISIT HERE TWICE THIS MONTH BUT HOW IS IT MY FAULT FOR THE WEATHER JUST UNFAIRLY TREATED I FEEL LIKE I CAN SAY WHAT THE WEATHER WILL BE HOW IS IT I CAN’T GET ANOTHE R APPOINTMENT TILL NEXT WEEK FAITHFULLY STICK HERE FOR UNFORTUNATE BODY ACHES WOW JUST NO SYMPATHY,I THOUGHT THEY GENERALLY CARED BUT ITS BUISNESS NOT PERSONAL.THANKS FOR LISTENING.
I've been calling for 2 days with no response, I've been trying for 2 days to talk with someone in the office to complete ultrasound setup because the script wasn't complete 🤨, terrible, they put you on hold, after 15 minutes I just hang up without results, 🤨🤮I've been on the phone on hold for 45 minutes still no results,
I love the Doc’s here I love talking to Kayla and Sarah. Both are very caring
Highly recommend!!!
She is very professional. Very caring person. She takes her time and listens to what you need. Excellent
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