Kim Chi Vu's Online Review Report Card

I had the EXTREME PLEASURE of having Dr Bi perform an emergency surgery on my hand. I was in my room after surgery and she came in and explained to me what she did. She never spoke to me as in I was stupid and was so kind. About a year later she performed Carol tunnel surgery on my hand, followed by the surgery on the other. 2 years later I smashed my hand and required yet another surgery and she fixed that one too. 3 f days later my 40 pound Bengal decided he DID NOT like the dressing on my hand and felt he needed to attack it to get it off his Hooman and damaged the stitches. I didn't think much of it and just redressed it. 2days after that the hand swelled up and was red and A pain I can't even describe. I called her office and spoke with her answering service. Within 15 minutes she called me and told me to come into the office immediately. It was the 4th of July BTW. She took 1 look at it and told me it was infected and she needed to open and clean it and determine the damage. So she numbed it up and opened it rite there. It looked and smelled horrid. She got it cleaned up and repaired the damage. She gave me antibiotics and pain meds. Do you know of ANY DR that will leave a family celebration to RUSH to their office and rescue a SERIOUSLY CLUMSY patient. IMO, that PROVES how much she RESPECTS and LOVES her Patients. I trust her so much I have send my LOVED ones to her and have recommended more of my friends than I can say. If I could give her 500 stars I would. She is a KIND, CARING, Dr that has a true concern about her Patients. I trust her more than I can say. She is a rare combination of, COMPETENCE, PROFESSIONAL, HONESTY, and flat out AWESOMENESS. I have NEVER had a bad experience with her and TRUST her enough that we had her do my husband's surgeries. Last year I had a medium size lump on my forehead AND a tumor in KY bicep. She removed both and is so talented that you can't even see the scar on my face. The tumor in my arm went down to the bone and she handled that like a BOSS. SERIOUSLY, if you need a surgery on your hand or faxe, there is nobody I could recommend more. I Just can't imagine allowing another Dr being better. I know she does plastic surgery, implants, and several other services. She is just AMAZING. Trust me, I don't think you will find anyone better. 50 stars a million thumbs up and my undying and heart

WARNING: DO NOT GO TO VU!!! If I could leave a lower rating, I would.Dr. Vu, you provided the worst experience I have had with a doctor. Your behavior was absolutely inexcusable. My attorney referred me to you, and you agreed to assess the condition of my hand and foot for a lawsuit against a company. It gave me hope after 3 years of the pandemic putting my justice on hold. As we began our appointment, I explained right away how severely I am affected by PTSD and dissociative disorder. You asked me how my hand got injured. I told you that my hand was run over by a truck. Your tone was snotty, and you mocked me saying, "So...what, you were just laying on a road..." That really hurt, but I kept my composure and explained that I was riding my bike and a truck cut me off and my hand and foot were run over (and almost my face). You looked at my twisted dominant hand saying Invalidating things like, "well, you can open a jar, right?" and,"You can still use it, right...?" This is when you saw the hurt and hopelessness in my eyes. You were looking right at my very expressive eyes as they welled up with tears. We sat face to face at a maximum 4 feet from each other, so don't say you didn't notice. You were persistent and cold. I wondered how I may have wronged you, to be treated like this by you.You continued to interrupt me when I spoke, rudely making up your own narratives instead of just listening to me. You asked me what I hoped to get out of this appointment. I answered that I was just there because my attorney had sent me to assess the condition of my hand and foot. I kept calm as you did not accept my answer, asking again. I told you I needed a moment. I had a mask on, so you could only see my eyes welling up with tears. I was trying so hard not to cry, but as your voice kept becoming more and more assertive and your volume got higher, I felt bullied. I was literally too choked up to answer and could not speak and tried to make hand gestures to ask for a moment. Instead of acknowledging the tears that were just about to spill out, or responding with any kindness, you yelled at me, "So... YOU'RE JUST NOT GOING TO GIVE ME AN ANSWER?!" I hope you remember badgering me until I broke down in tears. I forced out the words, "It's really hard to answer you when I'm so choked up because you are being so mean to me." How you could remain so cold at this point is incomprehensible. I am a kind person who rarely loses my cool, but I could take no more. Your cruelty triggered a PTSD episode so severe that I stood up, defensively yelling how absolutely inappropriate you were being and gathered my things up to leave. While I had my back turned to get my backpack, I heard you mutter "I'm sorry." but it was only words because when I turned around to look, you were void and it was completely apparent that you did not mean your apology. I left and saw your colleagues with their jaws dropped as I stopped to tell them all how completely inappropriate you were. As I left your office, I had a complete breakdown and called a friend who picked me up outside the office. She said I was in a fetal position on the cement, hiding behind my bike. You made a horribly traumatic situation even worse. My experience with you was awful and surreal. I have trouble comprehending why you were so disrespectful, mocking, cold, and mean to me. Kindness. It doesn't cost a thing. Please have compassion with your future patients. You never know what someone has been through.

My butt augmentation by Kim-Chi Vu from a couple years ago. I literally fucking hate myself and never leave my home anymore. To this day. She said it would get better and softer over time. She lied... and destroyed my self confidence at the same time. I am being bullied and sexually harassed ever since I received this surgery. Everywhere I go! It hasn't stopped... I am living a fucking nightmare. My mental health is suffering from this. I just wanna hide away...

I had a butt augmentation by Kim-Chi Vu and It makes me feel so insecure. The sizing isn't in shape with my body and sometimes I'd rather stay inside or wear loose clothing. It was a regretful decision I'm still dealing with. I did/still do call to express my concern.I have asked/ and recently called again to see if they can remove the implants. The reversal is quite expensive. Spoke with Aracelia in the office and she was very kind and listened to my concerns. "We have a deep respect for all of our patients, which drives us to continue with our on-going training so that we may provide them with the best care possible and our attention to detail allows us to achieve the best and most beautiful results in ALL of our operations."

Dr Kim-Chi Vu should not be working on people's hands! She was rushed and rude to me, and mean to her staff! She seemed to have no clue as to how to correctly repair my injuries. Her response to me about the poor finger alignment that she did was that I should just accept my disability. Fortunately, I was able to find a much more competent board certified hand surgeon (Vu is not Board Certified in Hand surgery). My new hand surgeon was able to repair the damage Dr. Vu did so that I can now type again for my job. Her communication skills were extremely poor. Due to her inability to understand my questions, I would have to rephrase my questions multiple times. I think her lack of understanding may have been a ruse to hide the fact that she did not have the medical knowledge to answer my questions.

I had a visit with Dr. Kim Chu she is such an amazing doctor but I have to recognize her wonderful staff when I called I spoke to Nicole she was so kind and helpful I hate I will not be returning since they will be moving my heart is not in good place when I heard this news these wonderful people will truly be missed.

I visited her due to pain in my hands that prevented basic function. She first delicately looked for scars. When she saw I had no scars she lost all interest but performed an evaluation. I felt I had to negotiate answers as she did not report the same answer I gave. Apparently her only skills are limited to cosmetic surgery. I clearly stated the reason for the office call if she doesn't have skills beyond cosmetic surgery she should not have wasted my time.

She lost all interest in me after realizing I did not need scar repairs. I needed help with pain in my hands. She had ne skills to address mybneeds. She did delay all practical services. .

I came to Dr Vu after both hands were mauled by a dog. She recommended a full thickness skin graft over an avulsion wound over my thumb joint to avoid scar tissue and contractures later. I have slight arthritis in that joint. If the scar had formed deep adhesions, I would have lost a lot of mobility. She knew how to prevent future problems. Great Dr, and great staff. Highly recommend.

Top notch care from start to finish. Dr. Vu and staff have been great to work with as they've treated me for a severe finger injury. Initial consult, surgery, post-op, ongoing consults have been perfectly handled. All appointments have been on-time, all care has been thorough, and my recovery is going smoothly. I'm thankful to have found Dr. Vu!