Rayus Radiology's Online Review Report Card

I have been coming here for years. Always love the woman here. So kind and polite and ALWAYS makes me feel comfortable. Thanks ladies

Horrible receptionist very rude and ugly service..my teenage daughter had a ultrasound done here and they made it a horrible experience..

I don’t know why this place only has an average of 3 stars. They’re great From Eddie at the front desk to Ashley who did my mammo to Katie who was very gentle and thorough with my ultrasound. The office is very clean and everyone is kind and friendly. AND they give you your results while you’re waiting No sitting at home waiting anxiously for a phone call. I highly recommend this EpicUpdate It’s a year later and I just got off the phone with Terri who scheduled my appointment for this year’s mammo. She was nothing short of kind polite and funny

When you have an appointment and after an hour you are still not seen for a simple Xray it’s unacceptable

The staff here was amazing every single person had a smile on and they were all extremely kind

The male radiologist refused to do a bilateral ultrasound even though my female doctor specifically wrote an order for me to have one. I had to beg the radiologist to do the ultrasound. Finally he relented to do a SINGLE side ultrasound instead of the bilateral one which was still in violation of my doctors orders. After all that humiliation Epic had the nerve to charge me for a full price bilateral ultrasound. I will never come back to this horrible business again.

Horrible service I went in to get a scan done and thought everything went well until 3 days after when I got a call from one of their employees telling me the images did not turn out how they should have and that they were going to send me to a different location cost free. I go to their other location and the first thing a hear from the assistant is I dont know why they are still using that machine its outdated and old.So I go in and get everything done. I was paying out of pocket and had $150 left to pay out of $500. A few weeks go by and I get a bill thats over $1100 I called billing and they could not do anything so they told me to call the actual facility. I called the facility and someone there told me not to worry about it that she was going to talk to her supervisor and get it fixed and I should get a call confirming the change. Another week goes by and I drive over to pay the remaining $150 just to find out the $1100+ was still on my account. The person working at that time said he had no idea how to fix the problem and told me he was going to get a it fixed after talking to his supervisor.Yet again nothing was doneAfter calling 4 times and personally going to the location and waiting around for them to fix the problem NOTHING WAS ACCOMPLISHED I spoke to the supervisor and 4 workers and they all said the same thing.We will fix it and you will get a call once its done We will fix it and you will get a call once its done We will fix it and you will get a call once its doneStill waiting for that call...

Best mammogram I can remember. Both Bone density and mammogram techs were thoughtful and professional. No extended wait time.

Called to verify if they were in network or out for my insurance before the procedure. I was told that they were out of network but that they would match my in network price. Now I get a bill for a higher amount and they are claiming that what they gave me was only a quote which the amount is noted in their system and that they will not honor it. Dont trust anything they say

Always a welcome team and thorough.