Family Choice Urgent Care's Online Review Report Card

Brought in my son for a sports physical. Was more than pleased with the attention and time spent by the staff.

Fast and helpful!!

Everytime we have had occasion to visit Family Urgent Care the service has been excellent. The staff is very friendly and helpful. The explanations they offer are concise and understandable. Definitely a five star operation.

The staff here is incredible. Best urgent care experience I’ve ever had.

Everyone was very friendly and the process ran smoothly. Our wait for results should be 4-5 days, however it is day 6 and we don’t have results yet.

Excellent experience, I went forcovid-19 testing for travel. Pleasant, efficient staff. Totally exceeded expectations.

Everyone was very nice and very helpful and made sure I was comfortable and actually cared that I feel better! Aaron, Carl, Connor, Sierra and I'm sorry I forgot the couple of other people that helped me, were absolutely amazing!

Efficient service, knowledgeable and friendly staff.

Aaron was an excellent PA and very thorough! We had all of our questions answered and worked through everything smoothly. The welcoming assistant and the x-ray tech were very friendly and helpful too.

It is exactly as described at their website. You drive up, park and then go grab a paper form or two (depending on how many are in your vehicle) and fill it out. It’s very specific and detailed, no stress. Then they call you up so you can get a covid test. The gal was very friendly despite the snow and cold weather.

What an amazing experience! Every member of the staff are super friendly, super informative, and super good at their jobs. I will definitely be going back to this location should I have any urgent care needs in the future.

I went in today to get a hepatitis vaccine.   There was a bit of a mix up.  But thats okay.  They called me right away and I came right back in. They even kept my place in line!  ( there really wasnt a line anyway.) I have been here twice  now and both times have been awesome.   Extremely professional staff.  I wish I could remember the womans name  that stuck me with the needle.  She made me feel very comfortable.  I would give her a shout out ....  Thank you!  My arm doesnt even hurt like she said it might. (Maybe will in the next two days but Im prepared for that.)This place is top notch.  Btw Covid cases are always handled outside, so I feel very comfortable coming in for any routine stuff.  Thank you!

I visited Family Choice on Dec 26 when I broke my ankle. The facility was clean, there was no wait time at all, and the staff was amazing. I was taken back for an x ray immediately, where the tech, Connor, was so gentle and understanding. The MA who took my health history, Miata, was warm and friendly, and made me feel at ease. Karl, the PA, was respectful, compassionate, reassuring, and dedicated to helping me get everything I needed to begin healing, including making phone calls to pharmacies to make sure I could get my pain meds that very night. Im from out of town, so I cant say Ill be back, but my experience at Family Choice was hands down the best urgent care visit Ive ever had. Thank you so much for the exceptional care you provided!!

I dont typically leave reviews but, wow! I am new to the area and felt the need to leave a review when major kudos are due! From checking in online to showing up this was an ideal process. The front desk is beyond kind and Sierra was one of the sweetest humans Ive encountered since living here. PA Lynch was compassionate, understanding and showed incredible bedside manner. He took time to sit down, talk and truly listen! Thank you Family Choice Urgent Care for being kind, quick and compassionate to your patients! I will highly recommend your office to all of those around! If I could give you 10 stars I would.

After doing the drive up flu shot last month, I needed to get a Covid Test today.  The online registration was easy and the drive thru is very convenient.Both the swab technician and the PA to discuss it after were great.  Very friendly and caring.The whole process took about 25 mins and I felt safe and cared for the whole time.The swab is not fun, but 10 seconds of discomfort is worth it to keep myself and family protected.

Connor gave us the best flu shots weve ever gotten. Didnt feel a thing. Great service.

Great easy to use service! Drive up flu shot scheduled online. Friendly, nice, quick and easy.This is in contrast to just prior coming from a Walgreens where we waited 30 minutes for help at the counter followed by being told it would be over 45 minutes wait for a shot.

I typically dont leave reviews, but figured I had to for Family Choice. I am new to the area and didnt know where to go. Carly saw me and she was very helpful and reassuring. The staff was very caring and Carly really went above and beyond. They even called to check in on me. I appreciate their care and would recommend to anyone!!

Incredibly rude receptionist on Thursday August 13th at 12:16pm. I had a question about getting my family of 5 tested for COVID and my question required a bit of backstory so I could receive the proper guidance. She was dismissive and told me she had 3 other things going on and couldnt listen to my explanation. These times are unique and sensitive for each individual family and person. When providing healthcare and guidance a receptionist should be able to listen. And if she cannot answer my question, she should then direct me to the person most qualified to do so. I am shocked at her behavior and do not think she represents an establishment that cares about the health of this community. Each family and question deserves to be respected, especially when it comes to expensive testing (for a family of 5!) and even if it requires 30 extra seconds of her time. Very dissatisfied Family Choice Urgent Care!

We had a great experience! My daughter needed stitches and the PA was awesome!