Rajiv Rajagopal's Online Review Report Card

The doctor seemed knowledgeable and the staff was kind and answered my questions thoroughly.

Love Dr. Rajagopal and his staff!!!! Has done root extractraction and implants for me. I am treated as family Love Dr. Rajagopal and his wonderful staff!! I have seen them a lot this past year and all has been positive. Am treated as family! Excellent doctor. Judy

I got referred to Dr. Raj to get a hemangioma removed from my tongue. Wow, what an awesome staff!! When I came in for my consult, I was so anxious about the procedure and how it would go. Dr. Raj took the time to explain the procedure to me and answer all of my crazy questions! He truly went above and beyond to help me feel at ease. When It came to getting it removed, I couldn't help but be anxious. The nurse and the person who numbed me answered all of my last minute questions and did a great job assuring me. Dr. Raj came in and it was over before I knew it! My family will definitely be going to Dr. Raj from now on!!

If you need oral surgery, Dr. Raj is the best!! :-)

Don't go here, they make you sign stuff...then send you a rip off bill. We went here because my boyfriend's tooth broke in half and he was in total pain. They took x-rays, and said that we needed to go down the street to a dentist first before they could extract tooth. We finally got into dentist a week later...they charge us $250 for x-rays (different kind of x-ray we were told), and the dentist says we need to go back to Dr. Rajagopal to have extraction done...well by then we have bills over $500, no insurance....and we can't afford to have tooth pulled. Really...it's our fault we signed some fine print document when we are in an emergency situation? Really...$500 in bills and we're just trying to pull a tooth. Really...we get hustled from one place to the next and no one can get the job done in an emergency situation?? Now, I am making payments to this office...and they're not too friendly either.

Dr. Raj and his staff were exceptional. I have had several oral surgeries after a motorcycle accident back home in Illinois. I had an excellent relationship with my oral surgeon, dentist and orthodontist. I feared none of them. I had an awful experience with another dentist in Medford that woke me for weeks with nightmares. My level of trust in the dental profession was diminished until I met Dr. Raj and his excellent supportive staff. I highly recommend Dr. Raj!

The office is well situated, good parking, nice physical plant. The staff is attentive and pleasant. Dr. Raj is very congenial, and the procedure went well and quickly. Several things they could do to improve their service: 1. Tell patients the office does not accept Medicare Part B. 2. Tell the patients without insurance that payment in cash or by check is expected before the procedure is performed. A 5% discount was offered if paying by cash or check. 3. Tell patients from California they need to get narcotic prescriptions filled in Oregon. I had the procedure, drove back home in Northern California, and found my pharmacy would not accept his prescription because it was not on a California secure prescription blank. So I am without pain med and 90 miles away from Oregon pharmacy. This is obviously distressing and totally avoidable. They did not charge me $140 for an X-ray because the endodontist in Medford had not sent over the x-ray from the previous day, and I was paying out of pocket. This I greatly appreciated.

I was referred by my primary care for an infection in my jaw bone. Dr Raj and his staff were Extremely compassionate, generous, and informative with this unsettling diagnosis. I do not have insurance and the office was very understanding and generous. From the front desk ladies, Jessie and Essie, to Dr Raj himself and his assistants, Rikki, Melanie, and Brooke - all were very accommodating and more than willing to answer my questions and concerns, and suggest options with follow-up. If ever you may be in need of this type of oral specialist, I recommend them highly!

I was just at Dr Rajagogapal office today for a consultation. I was told by the front office staff that the consultation would be billed within three months after the initial consultation if no appointment for surgery was made. When I was finally called back I was told I would be billed for xrays as well. I immediately said no thanks and began to walk out. I thought about it before I left to ask if I would be billed for todays visit. Apparently the back office had made a mistake about the xray billing. I went on and took my appointment. I spoke to the doctor and the doctor basically told me that the type of bone grafting I needed wasn't something they did not typically do. He was very kind, knowledgeable and courteous but this was a question I also asked before I made the appointment. I waited for 45 minutes to speak to him only to hear that I couldn't be helped. When I left, I asked if they were going to bill me, the receptionist replied well because we are definitely not going to have you back, you could just pay now and there is a 5% discount if you pay today. I thought this was odd since it is their policy to wait before billing. (Kind of insistent) I paid with a credit card and left. I also felt as if I had been treated rudely from the moment I entered. I was told I had to get rid of the water in my cup because patients who came in there were fasting! Then I tried to ask question and the other receptionist replied: She is on the phone! The doctor I think is probably one of the better doctors I have seen, but I will go to any other office before I come back for anything. Very rude staff.

I had my implant abutments loosened by another dentist after which I lost trust in him. I left that office, went to Dr. Raj, and was seen within the hour. And he did not charge me! I can't believe that even happens anymore. He and his staff are so caring and seem so interested in YOU. Astonishing man and support team. I am going to pay it forward.