Brave Care Pediatric Urgent Care's Online Review Report Card
Brave Care Pediatric Urgent Care
4.4
Average Star Rating
323
Total Reviews
7
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Brave Care received 91.6% positive feedback, with patients praising the friendly staff, quick service, and professionalism. However, 8.4% of the feedback was negative, primarily citing challenges with phone communication and rude front desk behavior. Overall, the practice is valued for its expert pediatric care yet could enhance their phone accessibility.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Brave Care Pediatric Urgent Care's Reviews
Bravecare is the best. They are all so kind, communicative, and caring. It’s clean, enjoyable, and usually pretty efficient. We are so thankful for this place! We’ve seen most of the doctors there as our little guy has had many ear infections, and each of their ability to make him feel safe and cared for is so wonderful. They are knowledgeable about his health and it feels like they genuinely care about him. Just love this place.
We saw Dr. Courtney today. She was great! She was efficient without making us feel rushed. She answered my questions and was very knowledgeable. I left the office with a clear plan of attack on how to best treat my child’s illness.
10/10 recommend this urgent care. They are so informative, kind and genuinely care about your little ones. Every time my daughter goes here, we get roomed and seen almost immediately. The front office staff has amazing customer service and they’re such sweet ladies. Everyone that works here deserves a raise! If you’re looking for an urgent care that doesn’t make you feel rushed and you feel valued, I recommend this location.
The most wonderful pediatric care experience we’ve had. The provider was so welcoming and empathetic. All of our treatments were given before we left and every concern we had addressed. We felt heard and cared for
Friendly, efficient and competent service!
Such good care everytime we go! We've had foreign body removals from ear and nose. The staff and providers go above and beyond, we LOVE Bravecare!
Our Pediatrician advised Urgent Care due to late in the day medical need they did not have an appt opening for. After two attempts at other Urgent Care clinics where appts were required, I googled Brave Care and called to pleasantly find they accept walk ins 365 days a year AND are a pediatric facility. The staff and environment was welcoming and kid friendly. Check in was a breeze and my kiddo was seen immediately by an actual MD! I couldn’t be more pleased with this experience in what often is a frustrating health care nevigation for us. From now on whenever Urgent Care is needed, this will be my first and only choice!
My son was complaining of ear pain. We arrived 10 minutes before they were to close. They took us right in. They were welcoming and warm. They were able to bring my son right back, look at his ear, and give us a diagnosis and prescription right away. Everyone that saw him was able to make him feel comfortable and put both of us at ease. It is such a piece of mind to have this so close to where we live, knowing how wonderful everyone is that works there.
Googly moogly this place is amazing. My son woke up at midnight with extreme ear pain three days before Christmas and we needed to get checked out. Brave Care is right near our home so we figured we’d just eat the out of pocket cost to get the lil dude some relief. The provider and staff were top notch—he was checked out by an actual pediatrician to boot. But the best part is that they are now in network with our insurance and they dispensed the RX on site. We left smiling with meds and stickers! A Christmas miracle!
I brought my son in because he's had a horrible rash for a few days and I hadn't really gotten a straight answer from anyone else about what I could do to help. Stephanie made sure he was comfortable and content and answered all of my questions and made sure to provide me with several different things I could do to try and help my son feel better.
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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