Climb Behavioral Solutions- Aba Therapy's Online Review Report Card

Absolutely amazing. My daughter has been there for almost 3 years. They challenge her and teach her. She makes new progress everyday. Casey and her team have changed my daughters life in a positive way.

My son started talking so much more after he started this program. The teachers and managers are very kind and the facility is so nice.

FIRST OFF I DO Not RECOMEMD THIS ABA, Casey just turned off the review option... I wonder why... If your goal is stroking the ego of the owner of your ABA, this is the office for you. Our kids development was hindered, point blank due to Casey's ego. When she couldn't help curb our sons self injury behavior she blamed a physical ailment and threatened to discharge him unless we went against 10 different ER doctors recommendations and gave him a full body CT scan. Which obviously came back clean... Casey micromanaged our child's health care so much our pediatrician actually complained to our insurance company about her. Casey assumed we complained and then retaliated by discharging our child. We found a new ABA clinic thankfully, and in 2 months with this new ABA, our sons behavior is a night and day improvement. He actually smiles again.... Looking back Climb actually increased our kids SIB's. And only made a horrible situation worse. What bothers me the most, is after Casey (owner/operator) heard how CARD (our previous ABA) discharged us due to our sons behavior(which actually only became serious once we started with Climb) she promised us she would never do the same... she promised us point blank... And well she broke that promise and abruptly ended up discharging both our kids because she didn't like her failures being called out by other professionals. And we're not alone with this experience, our speech therapist and occupational therapist that both have clients who do and have been under the care of CLIMB, have heard very similar situations happen from those other families. With very bad experiences over all with this ABA clinic, In 18 months we never once had a monthly review to go over with of our child's progress, not once was any thing they worked on expressed in detail to us. Which is something CARD did every month, as well as our new ABA... with out fail... And let's get into the behavioral tech/employee turnover at this location. In 18 months, both my kids lost at least 3 different therapists due to them quitting/leaving. We watched almost the entire staff turn over twice in that 18 month period. You have autistic kids, you know how hard change is. What's worse, Casey took offense when everyone (pediatricians , psychologists, and us) stated our sons SIB behavior worsened when his favorite therapist quit. Ego is the main issue, she loved to bring up her degrees and education to the point where she felt she was right and every ER doctor in Portland was wrong. Employee turn-over is an unhindered insight to how a business is ran, and this business ie ran horribly. If employees are unhappy, how happy do you think your kids are? Do you think they're actually getting the best care possible? This is my warning to you, don't settle just because options are few do to CARD closing, there is actually quality ABA services in Portland if you take the time to look.

FIRST OFF I DO Not RECOMEMD THIS ABA, Casey just turned off the review option… I wonder why… If your goal is stroking the ego of the owner of your ABA, this is the office for you. Our kids development was hindered, point blank due to Casey’s ego. When she couldn’t help curb our sons self injury behavior she blamed a physical ailment and threatened to discharge him unless we went against 10 different ER doctors recommendations and gave him a full body CT scan. Which obviously came back clean… Casey micromanaged our child’s health care so much our pediatrician actually complained to our insurance company about her. Casey assumed we complained and then retaliated by discharging our child. We found a new ABA clinic thankfully, and in 2 months with this new ABA, our sons behavior is a night and day improvement. He actually smiles again…. Looking back Climb actually increased our kids SIB’s. And only made a horrible situation worse. What bothers me the most, is after Casey (owner/operator) heard how CARD (our previous ABA) discharged us due to our sons behavior(which actually only became serious once we started with Climb) she promised us she would never do the same… she promised us point blank… And well she broke that promise and abruptly ended up discharging both our kids because she didn’t like her failures being called out by other professionals. And we’re not alone with this experience, our speech therapist and occupational therapist that both have clients who do and have been under the care of CLIMB, have heard very similar situations happen from those other families. With very bad experiences over all with this ABA clinic, In 18 months we never once had a monthly review to go over with of our child’s progress, not once was any thing they worked on expressed in detail to us. Which is something CARD did every month, as well as our new ABA… with out fail… And let’s get into the behavioral tech/employee turnover at this location. In 18 months, both my kids lost at least 3 different therapists due to them quitting/leaving. We watched almost the entire staff turn over twice in that 18 month period. You have autistic kids, you know how hard change is. What’s worse, Casey took offense when everyone (pediatricians , psychologists, and us) stated our sons SIB behavior worsened when his favorite therapist quit. Ego is the main issue, she loved to bring up her degrees and education to the point where she felt she was right and every ER doctor in Portland was wrong. Employee turn-over is an unhindered insight to how a business is ran, and this business ie ran horribly. If employees are unhappy, how happy do you think your kids are? Do you think they’re actually getting the best care possible? This is my warning to you, don’t settle just because options are few do to CARD closing, there is actually quality ABA services in Portland if you take the time to look.

First of all, the owner lied about the reason for discharge, just to make herself look good. She also did not give us any warning or notice whatsoever that she planned to discharge. The owner repeatedly demanded that we get a 2nd head CT on my son and threatened that he'd be discharged if we didn't - even though she knew very well that several doctors had advised against it and said it wasn't necessary. Despite everything we were told by doctors, the owner frequently texted me, and was always trying to make up things that were "wrong" with my child. She even encouraged us to leave the pediatrician I was going to because the pediatrician agreed with all the other doctors; that scans/x-rays were not necessary. We were supposed to have monthly meetings. We were there 14 months and only had one meeting and it wasn't until 11 months after we started. The owner not only had poor communication with us but also with her staff. They were hardly ever on the same page, which made things a little frustrating and chaotic. There were several times I would get texts from 3 different people, including the owner, saying the exact same thing. So even though they work under the same roof, they do not communicate with each other. They have been very disorganized and unprofessional and I definitely wouldn't recommend this place to anyone.

Our child's behavior got worse after taking him to Climb Behavioral Solutions. First of all, the owner lied about the reason for discharge, just to make herself look good. She also did not give us any warning or notice whatsoever that she planned to discharge. The owner repeatedly demanded that we get a 2nd head CT on my son and threatened that he'd be discharged if we didn't - even though she knew very well that several doctors had advised against it and said it wasn't necessary. Despite everything we were told by doctors, the owner frequently texted me, and was always trying to make up things that were "wrong" with my child. She even encouraged us to leave the pediatrician I was going to because the pediatrician agreed with all the other doctors; that scans/x-rays were not necessary. We were supposed to have monthly meetings. We were there 14 months and only had one meeting and it wasn't until 11 months after we started. The owner not only had poor communication with us but also with her staff. They were hardly ever on the same page, which made things a little frustrating and chaotic. There were several times I would get texts from 3 different people, including the owner, saying the exact same thing. So even though they work under the same roof, they do not communicate with each other. They have been very disorganized and unprofessional and I definitely wouldn't recommend this place to anyone.