Cynthia Liu Md's Online Review Report Card

I was recently informed I have diabetes. This was evident in lab work two years ago. I was never informed. It was not written up in her notes. I have had two years of disease progression without medical intervention.

I have been a patient of Dr. Liu-Chen’s for over 10 years. I have family members who are patients of hers as well. I was surprised to read some of the criticisms below. She is obviously busy but has never been “pushy” and spends as much time as one needs. She is highly intelligent, her knowledge is current and she is an excellent diagnostician. While she does speak rapidly with a mild accent, she is fluid in the English language and I have never had a problem understanding her. In addition, and just as importantly, she is caring and compassionate. I have also emailed her on occasion and have always had a timely response. As an RN with over 35 years of experience with many physicians and health care providers, Dr. Liu-Chen is one of the best.

Rushed. Poor English skills. Probably very smart but too mechanical.

An excellent physician. Thorough and considerate. Knowledgeable and caring.

So pushy she wants everything to be done the way she likes. When your insurance is not accepted by the referral doctor she get annoyed and has the nerve to tell you that you make her do more paper work. She loves to talk off topic a lot that she invade your personal life than focusing on medical issues. When she speaks her medical plan you feel that she opened her brain manual and mark check in everything without listening to you. I believed she is a great doctor and I had to stuck with her because I couldn't find another primary care within 2 months. Also, She a really bad listener that I rather see her physician assistant Carolyne who helped me figure things out.

Met with her as a new patient. She was not respectful to the fact that my "personal" life is the result of choice and not a chemical imbalance. Focused so much on that topic that ultimately, the appointment (a routine physical) became emotionally invasive rather than medically helpful. Unfortunate because I want to believe she is a good doctor and maybe is for other people, but my experience was uncomfortable and made me doubtful that my health is at the forefront of her mind.

Speaks poor English. Did not listen to my concerns. Not good with result follow up

She is always very patience. On every visit, she spends enough time to answer all of my questions/concerns and gives excellent advice on my health issues. The staff in her office are also very friendly and supportive.

Brilliant! Listens intently and treats effectively