Lifeworks Nw - Northeast Portland - Alberta's Online Review Report Card

Minimal care, counselors are always leaving, psychiatric nurse not helpful and lies to patients. If you really need help this is not the place to go

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Really awful place for both staff and consumers. Since staff are paid so poorly and overworked, it shows with how unhappy consumers are with their treatment. It's nearly impossible to give good care to people when you are being treated like garbage by your employer. The people who are truly evil at Lifeworks NW are those in leadership. The CEO makes $200,000 and does nothing but gaslight all the employees. Terrible terrible place.

DO NOT GO HERE unless you have no choice. At this point I would rather have literally gone this last year without therapy, and been better off. I have a lot of experience with therapists and this has been my worst by far. Currently this location has NO therapists to see patients. From what I've been told all clients have been assigned to "skills trainers" in lieu of actual therapy while they scramble to rehire. Go to their website and look at how long their job listings page is! I have had two therapists quit within a year, and the third therapist I was going to be transferred to is also leaving. They do not pay their employees adequately and actively exploit the ones who care enough to stay. Even with a therapist, I was only seen ONCE A MONTH! I have filed complaints, tried looking elsewhere, etc. but as long as they continue billing my insurance for "therapy" (which is actually skills training by a non-certified counselor), I am unable to get services elsewhere. Absolute nightmare money-farm profiting off people's suffering.

To tell you the truth in 2019 life works gave me so many counselors. They never helped me. I had one supervisor who left life works. On September 19,2019 she help me so much on that day. I will never for get the gift of healing she gave me on that day. Shortly a few days later she left life works nw because of upper poor management of employee cruelty issues. A lot of good counselors  left that year. They hired a lot of new staff . After that day life works made my life a living  hell. They only care about  there money revenue from insurance and there chef iron fund raisers every year charging $125 a plate plus donation to there millions of fundraiser. Paying there management 100,000 plus years for upper management of many.  Lower income on the line action floor.Run from this place. Yes there are good counselors on the bottom who care and help. There are those who only want there revenue cash flow and dont care about  you to make there wealthy lifestyle. There are staff who make your life a living  hell. If they do LEAVE AND FIND NEW SERVICES. They made my life a living  hell in 2019 for 1 year. Good luck every one. Run from this place. Read other reviews from other staff who left LWNW on the net.

Was waiting over 2 months for my appointment. Got called less then an hour before and they cancelled.  They wouldn't get me in for another 2 months after that. Awful customer service and they seem pretty unprofessional, I can't imagine treating clients this way. Needless to say I will now be on the hunt for another professional in Portland due to this first time experience with them.

Due to covid I have been trying to get a therapist for over a year now. Social worker, and physician both have been telling me everyone is booked and I've even had friends asking their therapists if they know anyone who could help me. I currently am on ohp and so I was very relieved for lifeworks to be able to fit me in to start getting the help I need. The woman I had an intake with was wonderful but the therapist I'm working with honestly shouldn't be in the field. It's dangerous. Without getting to personal I was speaking to her about feeling alone and like no one listens to me or how I feel people dont care to. She then put me on hold to answer another call... then didn't reply and when I asked "are you still there" said she had let her cat out and then proceeded to cut our "session" short almost 30 minutes. Keep in mind I'm getting an average of one session every few weeks right now. I understand some therapists aren't always the right fit for some patients but this is honestly dangerous and every session has been very basic replies and not much plan of action to help me with ptsd etc. I get a very basic handout of affirmations read and that's about it. My sessions here have done more harm than good unfortunately and it's really discouraging when you are asking for help and people are careless with your well-being and leave you feeling less valued.

I'd give them more of I could they have saved my life Lianne is an amazing cojmsler dispite what anyone here has to say about her I've known her for multiple years they have been so great with my children And family as a whole

Terrible place! Rude office staff, rude counselors, once a month appointments, and my favorite is the office staff and counselors lying and making up their own laws.