High Lakes Health Care Redmond's Online Review Report Card
High Lakes Health Care Redmond
4.7
Average Star Rating
389
Total Reviews
3
Recent Reviews
1
Review Sites Found
Accepts Medicare
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Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of High Lakes Health Care Redmond's Reviews
I recently called to set up an appointment to establish care and the entire experience was great. The front office staff are wonderful! Dr. Quinn is also amazing! She actually listened to what I had to say and was so personable. I really like her and would recommend her to anyone!!!
Wow! First appointment yesterday. Best bedside manners from nurse and the doctor. No exaggeration, I am impressed.
Change over to High Lakes is NOT GOING SMOOTHLY! Would change facilities if we didn't have 20 years of extremely positive service with COFM. Waited on phone 13 Minutes to get a person on the phone. Going on line to MY Record is complicated and not user friendly and still not working for us.
Doctor's and staff great! However, the phone system is awful and very hard to get in contact with staff. They also use an online "portal" for records, which is fine, but it is also used for communication between patients and doctors and is very slow and frustrating. Also, you can't even fax to the individual offices in the area. Apparently the faxes go to another location, which again takes more time. Sometimes technology brings us back in customer service, clearly in this case. Management should really rethink how they are doing business. It's feels more like a veterinarian clinic. Except the phone calls are answered at the vet.
My wife and I have been patients here for 20 years and have been in the best of care. Including to excellent referrals when needed.
I did a Tele visit which worked out very well
I've been there my drchritenson along time Dr thank you for being there
My doctor Peggy hayner is the best leave a tip
Drive up COVID test was easy and efficient.
A place with the human touch and it shows - everywhere. Keep up the good work.
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Locations
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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