Nova Health Urgent Care's Online Review Report Card
Nova Health Urgent Care
4.2
Average Star Rating
225
Total Reviews
0
Recent Reviews
2
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Facebook
List of Nova Health Urgent Care's Reviews
Updated 2/2/22: I emailed Kaylee a week ago as requested in her response below, and never heard back from her. Just like I said in my post........... Don't waste your time or money with this place. They won't be around long with this type of business practice.......I have been here twice now, and this place is HORRIBLE! I went about a week ago and paid cash for a simple issue I am having, and they did a test and sent me home. Symptoms are still here a week later. I talked to a cousin of mine who is a doctor in Atlanta and she said it sounded like a very simple case of a specific thing and could easily be fixed with antibiotics. I looked it up and had 5 of the 7 symptoms of what she told me. I simply called back to run this by James who had seen me there and was told that I would need to come in and pay all over again. This is step one of what I told them was going to happen if they didn't respond. Step two, is contacting my attorney to get my money back! I couldn't care less about the money........ Now it's the principle of another place just wanting to take advantage of you, and doesn't care....... Take this into simple consideration. Do you see the owner responding to all of the good reviews sending them business? No, only the negatives simply defending themselves. GO TO THE NEW SUMMIT HEALTH URGENT CARE ACROSS THE STREET FROM FRED MEYERS!!!
Reviewed On Google
Updated 2/2/22: I emailed Kaylee a week ago as requested in her response below, and never heard back from her. Just like I said in my post........... Don't waste your time or money with this place. They won't be around long with this type of business practice.......I have been here twice now, and this place is HORRIBLE! I went about a week ago and paid cash for a simple issue I am having, and they did a test and sent me home. Symptoms are still here a week later. I talked to a cousin of mine who is a doctor in Atlanta and she said it sounded like a very simple case of a specific thing and could easily be fixed with antibiotics. I looked it up and had 5 of the 7 symptoms of what she told me. I simply called back to run this by James who had seen me there and was told that I would need to come in and pay all over again. This is step one of what I told them was going to happen if they didn't respond. Step two, is contacting my attorney to get my money back! I couldn't care less about the money........ Now it's the principle of another place just wanting to take advantage of you, and doesn't care....... Take this into simple consideration. Do you see the owner responding to all of the good reviews sending them business? No, only the negatives simply defending themselves. GO TO THE NEW SUMMIT HEALTH URGENT CARE ACROSS THE STREET FROM FRED MEYERS!!!
Reviewed On Google
Updated 2/2/22: I emailed Kaylee a week ago as requested in her response below, and never heard back from her. Just like I said in my post........... Don't waste your time or money with this place. They won't be around long with this type of business practice.......I have been here twice now, and this place is HORRIBLE! I went about a week ago and paid cash for a simple issue I am having, and they did a test and sent me home. Symptoms are still here a week later. I talked to a cousin of mine who is a doctor in Atlanta and she said it sounded like a very simple case of a specific thing and could easily be fixed with antibiotics. I looked it up and had 5 of the 7 symptoms of what she told me. I simply called back to run this by James who had seen me there and was told that I would need to come in and pay all over again. This is step one of what I told them was going to happen if they didn't respond. Step two, is contacting my attorney to get my money back! I couldn't care less about the money........ Now it's the principle of another place just wanting to take advantage of you, and doesn't care....... Take this into simple consideration. Do you see the owner responding to all of the good reviews sending them business? No, only the negatives simply defending themselves. GO TO THE NEW SUMMIT HEALTH URGENT CARE ACROSS THE STREET FROM FRED MEYERS!!!
Reviewed On Google
Updated 2/2/22: I emailed Kaylee a week ago as requested in her response below, and never heard back from her. Just like I said in my post........... Don't waste your time or money with this place. They won't be around long with this type of business practice.......I have been here twice now, and this place is HORRIBLE! I went about a week ago and paid cash for a simple issue I am having, and they did a test and sent me home. Symptoms are still here a week later. I talked to a cousin of mine who is a doctor in Atlanta and she said it sounded like a very simple case of a specific thing and could easily be fixed with antibiotics. I looked it up and had 5 of the 7 symptoms of what she told me. I simply called back to run this by James who had seen me there and was told that I would need to come in and pay all over again. This is step one of what I told them was going to happen if they didn't respond. Step two, is contacting my attorney to get my money back! I couldn't care less about the money........ Now it's the principle of another place just wanting to take advantage of you, and doesn't care....... Take this into simple consideration. Do you see the owner responding to all of the good reviews sending them business? No, only the negatives simply defending themselves. GO TO THE NEW SUMMIT HEALTH URGENT CARE ACROSS THE STREET FROM FRED MEYERS!!!
Reviewed On Google
Updated 2/3: Exact same response I got on Google reviews to the word. I emailed them back and haven't heard one word from them in over 2 weeks. This is their generic BS response for every negative review they get. This one was sent by one person and signed by another. GREAT copy & paste job! You guys are losers and will not be in business long with this kind of crappy service to your customers! Thanks for nothing except for taking my money....I have been here twice now, and this place is HORRIBLE! I went about a week ago and paid cash for a simple issue I am having, and they did a test and sent me home. Symptoms are still here a week later. I talked to a cousin of mine who is a doctor in Atlanta and she said it sounded like a very simple case of a specific thing and could easily be fixed with antibiotics. I looked it up and had 5 of the 7 symptoms of what she told me. I simply called back to run this by James who had seen me there and was told that I would need to come in and pay all over again. This is step one of what I told them was going to happen if they didn't respond. Step two, is contacting my attorney to get my money back! I couldn't care less about the money........ Now it's the principle of another place just wanting to take advantage of you, and doesn't care....... Take this into simple consideration. Do you see the owner responding to all of the good reviews sending them business? No, only the negatives simply defending themselves. GO TO THE NEW SUMMIT HEALTH URGENT CARE ACROSS THE STREET FROM FRED MEYERS!!!
Reviewed On Yelp
Only does test nothing else. They also do not recognize COVID as there problem.
Reviewed On Google
Only does test nothing else. They also do not recognize COVID as there problem.
Reviewed On Google
Only does test nothing else. They also do not recognize COVID as there problem.
Reviewed On Google
My 10 year old son came in on Monday Oct 25th to have a COVID19 test done. Everyone encountered were very professional and kind. The nurse that gave the test was WONDERFUL with my son. She has a way with children. I believe her name was Melissa. I honestly expected some snootyness because that's the kind of experience I've had at other places but I was very pleased to not see that. You guys have an wonderful team
Reviewed On Google
My 10 year old son came in on Monday Oct 25th to have a COVID19 test done. Everyone encountered were very professional and kind. The nurse that gave the test was WONDERFUL with my son. She has a way with children. I believe her name was Melissa. I honestly expected some snootyness because that's the kind of experience I've had at other places but I was very pleased to not see that. You guys have an wonderful team
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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