Salem Wellness Clinic's Online Review Report Card

This place is horrible, but not give me my test results. Would not have the doctor. Call me back within three weeks. I finally left. That’s a shame. Doctor seemed really nice, but wasn’t up to beat. Had a reminder of things of what we were trying to do I still cannot believe that they would not give me my medical records or help me with any of my test results when the lady called me back she was ru

Dr. Rodriguez is the best!! Absolutely amazing!! It is a crying shame that the clinic doesn’t realize the value of keeping her as long as they possibly could if they cared about their patients! And that they don’t keep this portion of the clinic going. Very poor decision.

Dr Rodriguez is very kind and very thorough. I appreciate that she listens to me.

Dr. Rod always listens and explains in detail. It's nice to have a Dr that takes a holistic approach to wellness!

Laika genuinely cares and strives to resolve my health issues. I never feel like she just wants to move on to the next patient. She dives into the situation determined to get to the root of the problem. She's by far the best medical professional that I have ever been in the care of. The staff from reception, assistants and phlabotomist are all friendly and professional. Finding this clinic saved my health.

Dr.Rod is PHENOMENAL !!!!! Her presence is delightful and she is super knowledgeable !

Best doctor I’ve had. Direct. To the point. Efficient. Thorough. Friendly. Explains everything in a simple and easy to understand manner. I will certainly continue to see here. I trust her tremendously!

I am so fortunate to be a patient of Dr.Rodrigues.She is knowledgeable, professional and caring person.I would recommend to my friends and family .I really enjoy coming to this beautiful place like Salem Wellness Clinic.Front desk and lab people and every medical personnel is very polite.Love this place a lot

Sangita is the most apathetic practitioner I've ever met. She isn't listed on any medical websites, so I can't imagine that she's been a PA for very long. The first time I met her, she told me that I likely didn't have a UTI, I was just dehydrated, because I wasn't drinking enough water. I actually drink a ton of water, but I hadn't that day, because my mom was in the hospital, and I hadn't had time. She very obviously didn't believe me. A couple of days later, I got a message that the culture was positive. Big shocker. In addition to that, there have been a couple of times where my blood results showed something fairly serious, and I got a message that was a few words long, several days after the results showed up on my Quest page. She would have had the results days before telling me about them. She also didn't make any suggestions, or say that I should come in, and when I asked a question in response, she never answered me. I guess that wouldn't be too bad if I actually got a call back when calling about that question. Worst of all, though, was when she ignored a very important prior authorization from my insurance company, even though I did all of the legwork for it. She never even bothered to read the letter I'd written, or review any of my previous bloodwork. I had seen her to discuss that very medication, but I could tell that she had a bias against it. I ended up being denied a very important medication. Oh, but if I wanted to pay $500/month for it at the medi spa for off label use, that would have been fine. So now I have to wait two months to see an actual doctor at a new clinic who will take my high A1C and glucose levels seriously. As for office staff, I have had Target fax them refill requests on numerous occasions, and they claimed that they never received them. I expected it to happen after it had happened multiple times, and I called them a week ahead of time just in case. I left a message and never heard back. A called a few days later, never heard back. After I'd actually been out of the med for a couple of days, I told the receptionist that this was getting very serious. She got snippy with me and said that that's why they request refills be sent a week in advance. I about lost it. I called the following day and told them that I needed an emergency appointment, because I was feeling sick from not being on an important thyroid medication for almost 5 days. They finally got through to Sangita, who made me feel like a drug addict and said that she wouldn't refill it after that time without seeing her. That was fine, but when I did see her, she acted like I was insane and said that there were 5 refills available and didn't know what I was talking about. I will never step foot in that clinic again. There are a couple of absolute gems who work there (their mammogram tech and one of the front office people). However, their PA turnover is very high, and I can see why. Since Trini left, I haven't felt like my health was in good hands.

Dr Rodriguez is very knowledgeable, informative & attentive. She is excellent at customizing her recommendations to a client’s very specific situation/needs.