Willamette Dental Group - Springfield's Online Review Report Card
Willamette Dental Group - Springfield
4.4
Average Star Rating
59
Total Reviews
0
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Review Summary
Willamette Dental received 83.1% positive feedback, with patients praising the friendly staff, professionalism, and compassionate care. However, 16.9% of the feedback was negative, primarily citing scheduling difficulties and cost concerns. Overall, the practice excels in patient interaction yet needs better appointment availability.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Willamette Dental Group - Springfield's Reviews
I have high anxiety even when I'm not at the dentist 😅 Everyone is so patient and understanding with me throughout my appointments and are super nice. To add onto my previous review from 7 months ago ^^. Even though the staff is very friendly and helpful, it is impossible to get through your treatment plan in a timely manner. My treatment plan was started September 2022 and as of end of December 2023, it is nowhere near finished. As I wait for a call back for my appointments, my teeth are getting worse despite my best efforts. I also haven't had a cleaning this year as I am on a call list for that, as well. I called today (12.28.23) and I was told that I'll receive a call back.. I would just very much like to keep my teeth instead of having them pulled because I am unable to get seen in a time that I am supposed to. I understand staffing shortages but my dental health is very important to me, too. Something that was a small issue when the treatment plan started is now a bigger issue and making my self confidence go right out the window.
The staff is kind and helpful. However, it is impossible to schedule an appointment. Appointments are scheduled months in advance. Nothing is ever available. Never got a call back either. I had to call multiple times over a period of 2-3 months to finally be seen.
Everyone was friendly and welcoming
I have a broken tooth, I am in pain, I can't eat and the soonest appointment I can get is in 4 days? So much for "48 hours or less for emergency appointments." I guess an "emergency" is only if your jaw falls off.
Willamette Dental is the best. The same day I called for an appointment I was able to get in and within 25 minutes of arriving, I was out the door with a fresh filling and experienced no pain. Dr. T is the best dentist on the planet!
In 6 years of going to the same Dental office, I don't think we have ever had a bad experience. Everyone we work with is kind, professional, and makes my son feel at ease. Such a great dental group!
Everyone is so nice and kind!
Professional, kind and caring Got me in quickly, and the Wonderful young woman that held my hand through it all with infection and teeth pulled. I am terrified of shots and all things dental - having that warm caring person there made a huge difference. The care by the Dentist and all staff was excellent
They were great! Got me in immediately for a fractured crown and had me on my way in an hour. Friendly and personable. Made a possibly traumatic experience into an enjoyable one. Well… as enjoyable as having a tooth repaired can be. Well Done!
The staff is amazing! And weirdly I look forward to my appointments.
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All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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