James N. Priola's Online Review Report Card

My dr for 30 years, great dr, listens

Never answer the phone

Always difficult to get Dr. Priola to refill prescriptions.

I needed a doctor as mine has retired and Dr. Priola came highly recommended and after my visit I can only say that he is a very dedicated and caring professional. I was impressed by his thoroughness and attentive he was.

Do NOT go to this office. The staff is EXTREMELY rude and condescending. You have to wait months for an apt and then well over an hour in the waiting room.

Office staff is the WORST!! Rude and condescending. Wait times are over an hour. Doctor changes meds with no explanation and the nurses are ignorant.

Best doctor I’ve ever seen. Super nice and caring for everyone that goes into his office.

Dr James Priola is the best ever he is only Doc that I have ever been to that takes the time he needs to care for you. He is truly family to me I had a very serious illness that nearly took my life and if Dr Priola was not my doctor I am not sure I would of pulled through. His attention to detail and care for his patience is genuine and goes unmatched. You truly are the best Doc!!

This was only my 2nd appt ever with Dr. Priola (scheduled for a physical). First appt was a physical last year. I actually really liked Dr. Priola after meeting him last year. Unfortunately, this year I was left in the waiting room for over 45 minutes with no update from his staff (that is unprofessional and cannot be tolerated). I understand Dr.'s run behind. However, a patient's time is valuable as well (I have obligations - child pickup, work, etc). All I ask is for the staff to communicate and be considerate of patient's time. If they would have called me at home I could have rescheduled. If someone would have at least addressed me sitting in the waiting room or given me an update of the timeline so I could have made other accommodations for my child to get picked up that would have been the right thing to do. They didn't say anything to me at all except to ask me for my insurance card when I walked in. After close to an hour with no communication, I walked up to the window and said I have to leave and would reschedule myself if I decided to come back. I communicated my disappointment and got absolutely no apology or explanation. It was honestly like they didn't even care. Since the cancellation, I have not received a phone call or any form of follow-up from this office. The irony here is that some offices charge patients for being late or not cancelling an appt yet there are no patient incentives at all if the roles are reversed. This experience is really unfortunate. I spent quite a bit of time searching for a PCP and was hoping that Dr. Priola would be someone who could treat me for years to come. I had heard very good things about him and his form of patient care. Unfortunately, I will not get the opportunity to find out as I will not be going back based on the actions (or lack thereof) from his staff.

The Dr was O.K. didn't really talk to me while I was in hospital. had a $600 bill from this office. Made payments on time but they still kept sending it to collections. I think this office has no clue what they are doing. would not see this practice if I could help it.