Howard J. Kushnick's Online Review Report Card

When I first met Dr. Kushnick, he was eager to rush me to surgery despite my eye pressure now being under control with eye drops for years now. A large down-payment was required before surgery, despite my A+ primary and secondary insurances. Notes are pasted all around the check in area about co-pays, penalties for non-payment, and the like. Once the staff couldn't find my file after an hour wait. And on more than one occasion, the staff ordered the wrong prescription. They continue to send me automated phone calls, even though I left the practice over a year ago. I would not recommend this practice.

This doctor would not allow me to be in the exam room with my 91-year-old early dementia mother. I am her medical advocate and was denied the opportunity to interact with him. Was told he would come out to talk to me after her visit which he did not. The wait in this office is normally 2 hours for a 5-minute appointment. To be treated arrogantly and rudely by this physician was unacceptable. On a previous visit recently, they sent her to a room and left her by herself and forgot about her for over an hour. I will never take my mother who has multiple eye conditions to this Dr. again

Barely says a word to me. Whispers everything to his assistant. Did laser procedure on my eye for a secondary cataract. On follow up, I complained that the vision in that eye was no better, and perhaps worse, yet he said absolutely nothing. Whole visit lasted less than 5 minutes, and he said nothing of note the whole time.

I love Dr Kushnick he's very knowledgeable. But I have called the office many times & the phone is never picked upand when I leave a message to be called back I never get a call back. It is very frustrating when I have to go to the office to find out when my appt. is.

2 reviews a minute ago Honestly if I could give this man a “0” I would. Let me tell you my experience with him. I have been taking my brother to him for years. My brother is handicapped, born with cerebral palsy, had cataract surgery in both eyes very young, his retina detached in one eye when he was about 12 years old resulting in him being legally blind in that eye. He is still independent for the most part, a remarkable guy to anyone who knows him but he does have glaucoma in his one good eye and Dr Kushnick has been his doctor for many years . He recently referred him to Wills Eye Hospital because his pressure kept going up and his drops didn’t appear to be working anymore. We went to Wills Eye Hospital this week and they are doing surgery on his eye on Tuesday. We will travel from the Lehigh valley to Wills on Tuesday, then again on Wednesday for the next day check up and then he will need to be seen one week after surgery. The Wills eye doctor said it is absolutely fine for his post op appointment to be with his regular Glaucoma doctor, Dr Kushnick, so that we don’t need to travel to Philly again. I called Dr Kushnick’s office today and to my utter surprise and disappointment, DR KUSHNICK refused to do the follow up. I called Wills eye and they too can’t believe a doctor would be that unprofessional. Needless to say we will be looking for a new glaucoma doctor in the Lehigh Valley. Wills eye is going to recommend one. I honestly never thought much of Kushnick, as he has zero personality, bed size manner, or professionalism, but until today I didn’t realize what a disgrace he was to his profession. Please Do yourself a favor and find anyone other than this man.

2 reviews a minute ago Honestly if I could give this man a “0” I would. Let me tell you my experience with him. I have been taking my brother to him for years. My brother is handicapped, born with cerebral palsy, had cataract surgery in both eyes very young, his retina detached in one eye when he was about 12 years old resulting in him being legally blind in that eye. He is still independent for the most part, a remarkable guy to anyone who knows him but he does have glaucoma in his one good eye and Dr Kushnick has been his doctor for many years . He recently referred him to Wills Eye Hospital because his pressure kept going up and his drops didn’t appear to be working anymore. We went to Wills Eye Hospital this week and they are doing surgery on his eye on Tuesday. We will travel from the Lehigh valley to Wills on Tuesday, then again on Wednesday for the next day check up and then he will need to be seen one week after surgery. The Wills eye doctor said it is absolutely fine for his post op appointment to be with his regular Glaucoma doctor, Dr Kushnick, so that we don’t need to travel to Philly again. I called Dr Kushnick’s office today and to my utter surprise and disappointment, DR KUSHNICK refused to do the follow up. I called Wills eye and they too can’t believe a doctor would be that unprofessional. Needless to say we will be looking for a new glaucoma doctor in the Lehigh Valley. Wills eye is going to recommend one. I honestly never thought much of Kushnick, as he has zero personality, bed size manner, or professionalism, but until today I didn’t realize what a disgrace he was to his profession. Please Do yourself a favor and find anyone other than this man.

ONLYY CONCERN IS THAT ANSWERING PHONE QUICK ENOUGH, ALWAYS WAITNG FROM 45MIN TO 1 HR AND THIS IS UNEXCEPTABLE TRYING TO MAKE OR CONFIRMING APPTS. IT THERE ANYONE TO ANSWER CALLS. CAUSE WHEN ONE IS AT THE OFFICE THERE'S PLENTY OF STAFF WALKING AROUND AND TALKING, SO HOW IS THAT POSSIBLE NOT TO ANWER CALLS.

I have high regard for Dr. Kushnick & his assistants. But I was decidedly very unhappy with the staff behind the intake/outgo reception desk. Their attitudes need improvement, big time! I miss the old staff, before the merger. The new people are arrogant, run the desk like a bus station, and treat the seniors like they're annoyed that they have to deal with us. My appointment today, 8/27/2020, was rescheduled from 8/24/2020 because it got cancelled somehow. When I arrived there today, I was told that I didn't have an appointment! When I read my note about my conversation with Kate to Ms. Tattoo, all of a sudden, I was going to be allowed to keep the appt since I was there already anyway. I resent the fact that no one behind the desk smiles and makes people feel welcome. They use "you" a lot instead of names. A couple of them including Ms. Tattoo, the major domo?, were making catty remarks about a co-worker as though I wasn't right there listening. Someone needs to change!

Wait time is outrageous .. A gentleman patient in the waiting room asked my husband and two other patients in the waiting room what time their appointment was. Surprise! Everyones appointment was at the same time. We have waited one hour + for a scheduled appointment. Dr. Kushnick literally whispers results to his assistant during the examination. I was told it was because he didn’t want to be asked questions. Dr. Kushnick lacks personality and bedside manner. He rushes from an appointment to the next.

He is a very good dr and explains things well that you can understand.